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February 2024 by Chris Sweeney
Great customer service knowledgeable and professional
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January 2024 by El Ewing
Parts stay on back order
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November 2023 by Partners Capital Group
We purchased a truck and this dealer also sold us a $6k warranty. The truck needs a new engine. The dealership did a great job getting the warranty company to pay for the repairs
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September 2023 by Lazar Pejovic
If you want to waste time go to this place. Bunch of incompetent, lazy guys walking around having no clue how to get the job done. The worst service in US.
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September 2023 by Andrey Ivanov
I had an issue with my truck and I brought it to Kenworth of Columbus. The truck was diagnosed with "bad EGR butterfly valve". This was THE ONLY part NOT COVERED BY THE WARRANTY. It seemed suspicious so I brought it to another shop to double check. The shop replaced a collector gasket and the truck has been fine ever since.Bottom line:DON'T TRUST THIS PLACE. IF YOU WANT YOUR TRUCK TO BE ACTUALLY REPAIRED TAKE IT SOMEWHERE ALSE.
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August 2023 by Bababoey
Marc is awesome with animals,great store ,he sells and also grooms all pets,stop in fun place
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July 2023 by Shane
Great staff that listened to me as a driver. Scott at the service desk was great and even offered suggestions if I was going to need to find a place to stay or something to eat. Dallas the tech listened to my version of what was happening that brought me to their shop and did not make me feel like I was just an ignorant driver like several other places often do.I really appreciate the service and family feel here.
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July 2023 by Yusuf Egal
I took my truck here for DEF senior NO2 and radar wire issues they did amazing workBrian Rig he is amazing guy. He know our down time matters. My truck was payment and if i sit more days, I won’t be able to afford it. So it was good they took care me earliest they couldThank you for the repair and understanding our time matters.
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July 2023 by Msrk
Marc is awesome with animals,great store ,he sells and also grooms all pets,stop in fun place
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July 2023 by John Schulmeyer
Came in to get parts only. Guy at parts counter helped me with some extra info that I didn't know and he had nothing to gain. Dealers or alot of places get some bad reviews but this helped me out alot. I'm a 1 man band and not a regular. So Thanks KW I may not be a big customer but appreciated what I got !!
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July 2023 by Meghan Felton
Called this business in error, accidently dialed the wrong number. The lady at the front desk was extremely rude and started yelling at me and asking me why I was calling to troubleshoot a fax machine. This lady is the first point of contact when trying to reach this business. I will not go to this company for any needs of mine or my families in the future.
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April 2023 by Rich “Bullshark” Ramsey
Fast, friendly and respectful service. Only place I'll take my truck. Thx to all the staff.
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March 2023 by Vauzel F
Very busy place. Go there if you are ready to wait 10 days before they start working on your truck.
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March 2023 by Yassine Nbh
your employee JM is posting many negative comments with different fake accounts on-page of a company that she never had business with to support her friend ! this act of cowardice could ruin an innocent employee's career.
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February 2023 by bati complex
one of your employees JM is posting comments with different fake accounts to ruin the reputation of a company she never had business with to support her friend! this act of cowardice is unacceptable !!!
