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June 2025 by Shannon
This is the worst Goodwill in Central Ohio. The prices are outrageous and I've never seen such an unorganized store. I also couldnt get over the weird smell. Yes, all thrift stores have a used smell but this one smelled so gross.
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March 2025 by Kim Fantine
Price increases here are INSANE - especially for larger items. Plus at check out, I had an item marked 2.99 and they rang up as 5.99. Didn’t notice until after I looked at receipt. Cashier didn’t know how to issue a refund. So felt this was a big scam. This location used to be one of my favorite GWs.
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January 2025 by Sami Anwer
Over Over Over prices some stuffs more expensive than new !
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January 2025 by Sophie Grant
Just left without even looking. There was a lady with a child in the cart blaring awful video noises. I’m sensitive to noise and it hurt my head horribly. Workers did nothing about it. Full volume I thought it was a speaker
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November 2024 by Emily Hanson
As someone who has been to potentially thousands of thrift stores at this point this is one of the worst ones I’ve visited. If they could just get organization down it would be drastically better. But none of the clothes are organized really in anyway. The men’s jean section was full of women’s jeans, women’s pants were a huge mix of men’s and kids pants, at least 50% of the tops I sorted through were in the wrong place. This one definitely won’t be on my list to return to or donate to.
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June 2024 by Z E
Keep on driving right past this location. Anything even remotely nice is sent to the online auction, this store is essentially the scraps and it shows. High prices on the things they do have (some even above the retail prices for the items). Not worth it. Shop at any other goodwill store.
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May 2024 by Jessica Robson
This store has a nice selection and always was priced decent.
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February 2024 by Meg Haas
It was Sunday at 5:45pm, the store closes at 6pm. We had just donated some items in the back and the sweet woman helping us with our bags said we could go look around inside the store since they were not closed yet. I had one specific thing in mind to search for, winter boots for our 7 year old, so I knew I wasn’t going to take long inside. Upon entering the store the clerk at the desk, named Charlotte, yelled across the store and told us they were closing and not to enter. I was really taken aback, I was a manager at a retail store and know I am not allowed to tell customers they are not to enter unless it is actual closing time. Just thought management should be aware of this happening as it could ultimately hinder your profitability.
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January 2024 by Olga D.
Very poor selection of goods, high prices,the store smells like a wet dog, employees are nice.
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December 2023 by Lincoln J.
Great place you get really good stuff that would be like 25 bucks for five bucks. I try to pick out the best of possible and I have gotten Bobbleheads at this location.
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November 2023 by Ame B
Hilliard-Rome Location: I have tried to shop there several times but it’s so dirty. They don’t clean or even wipe down the products. Even the new products are dirty. Almost every item I touched was absolutely filthy (not dusty but covered with sticky, dark, I don’t even want to think about what it is.)Yesterday, I stopped a child from eating “vintage” candy from an advent calendar. I showed his mother and then I left because I was so disgusted. Watch your kids carefully before they end up ill.None of the clothes have prices just different color plastic price tag fasteners which would be fine but there’s no legend. The employees/volunteers are rude AF. I asked where I could find one and the employee rolled her eyes and didn’t answer me. A customer behind me said he needed the same thing but she just walked off like we were bothering her.I know that not everyone has a choice but go to Ohio Thrift on Broad, it has friendly employees, the store is spotless and has a large selection of new items that are better quality at a lower price.
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October 2023 by Dave Minor
Yeah. It's a thrift store. Some days ya hit great finds other days ya don't. I've shopped at gw for years. It is what it is folks. It ain't Kohls.
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September 2023 by Clint Wizngr
This place rejects so much stuff I bring. go to the renner one instead.
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August 2023 by Amber M
For items that are donated 100% FREE to these stores by good people, why is everything priced so HIGH??I have found items from the DOLLAR TREE marked $1.99!! A used squishmellow $9.99!!! Shoes $12.99!!Then every little step of the way at check out was a price checking event. "I have to check this with my manager". Ummm...I was told to tell you these are from the 99 cent bin AND you should know your job.For everything in this store to be a "gift" from good hearted people trying to help others, I feel nickled and dimed.No more, I will shop on fb Market place, yard sales etc. And I will no longer donate anything to this money hungry establishment. I find no "Good Will" here. There are better prices for new items at Walmart.People who shop these stores are also PEOPLE JUST TRYING TO MAKE IT TOO or we would be at regular stores.But thanks "Good Will", lost a shopper today.Sincerely,-Middle Class, Single Mother of 3 just trying to make it.
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August 2023 by Tammy SIGMAN
This is the worst goodwill I have ever been to. Disorganized, filthy, horrible stuff!!!!
