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October 2024 by Mary Young
It's a great place to get reupholstery done. They do a wonderful job. The workers are very skilled, and the associates up front are very helpful in picking out a fabric and going through the process. I would recommend this place if you need any reupholstery done!
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June 2024 by Andrew
Took my father's chair to be refurbished, Fabric Farms did such an amazing job.
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May 2024 by Jen Wooster-McBride
A hefty $1200+ deposit and a 6-8 week timeline to make curtains. After 9 weeks I called. FOUR TIMES and they just didn't bother responding. It turns out, they just didn't make them b/c my deposit wasn't "large enough"- they never asked for anything else and zero communication. They didn't offer a discount, no apology at first, then tried to increase the price even though the project didn't change. I also had to call SIX times to get an itemized copy of my receipt to see what the deposit covered. Dawna kept saying they outsource the curtains so it wasn't their fault. This isn't just poor service; it's a complete abandonment of professional accountability. I was able to at least get my fabric I paid for and I am having someone make the exact same curtains for $600 (FF was $1400) and the rod is $350 (FF was over $1000 plus installation). Also Dawna hung up on me twice because she didn't want to give me a copy of my receipt. She is a rancid cherry on a disaster sundae.
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February 2024 by Patrick Russell
Fabric Farms was terrific to work with to help us repair our seats that get a lot of use in a YMCA. Great communication and great results! Thank you!
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February 2024 by Katie Nunn
Really sad to find out that Fabric Farms is discontinuing the sale of upholstery and sewing supplies in-store! I've been a customer for 2 decades and appreciated not only the supplies but also the support and knowledge of the staff while shopping for DIY projects. Shopping online won't be the same experience, even if pickup is available. I was able to purchase some foam in-store today but after going home and checking out the website shopping platform, I'm sad to say I'll probably look elsewhere to purchase supplies from now on. When I clicked on foam it says page not found. When I looked at shipping costs it says it's hard to estimate. I hope you'll reconsider this new direction. Even a few in-store shopping days a month would benefit local shoppers!
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January 2024 by Amy Nutter
I had Fabric Farms make a slipcover for a sofa I have and the results were amazing. I was a little leery because making a slipcover for the entire frame, plus all the seat and back cushions, was obviously a big job but I had heard so many good things I knew they could do it. Dawna (the salesperson) and Patti (the seamstress) were both great! The end product was amazing and the sofa looks like new. Can't recommend Fabric Farms enough. I am attaching a couple of photos just to show the detail of the work. Thanks so much Patti and Dawna!
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November 2023 by Janet Bosche
Awesome store with the most patient and helpful staff.
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September 2023 by Mindy Meyer
Wow! Fabric Farms did a phenomenal job recovering my sofa and two chairs. My sofa had leather arms and a panel along the bottom on the front that I wanted to keep while having the rest of it reupholstered. It was not a simple job at all, but they were able to do it and it’s perfect. The fabric I choose for the chairs has a plaid pattern and the all of the lines are perfectly matched in both directions. I am also impressed with the communication - Melissa was very quick to get back to me with answers to my questions and details about the timeline.
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May 2023 by Caroline S.
I am writing this email specifically rating my order placed on their website. I am learning to sew and making cushion for a set of vintage outdoor Homecrest furniture. I love these chairs so much (very comfortable) that I decided to set them indoor. Unfortunately no website making custom cushion was offering indoor fabric options (only outdoor grade fabric) I decided to change the design of those traditional cushion and add buttons to my finished cushions. I went online to learn how to do it. in my search, I came across an explanative video done by Farm Fabrics on youtube. It was so easy to follow that when I decided to order the special needle and nylon cord to do it myself, I chose to order on their website. They are teaching me how to do it for free and giving me the confidence that I can do it, I felt it was only fair to pay the free teaching video by buying my materials on their on their website instead of Amazon. I am all in to give as much business to local store. I live in Las Vegas, NV and the store is located in OH, so not local to me, but yet a real independent brick and mortar store other than a big corporation. I place my order, the items are price fairly, same as Amazon, so I felt ok pay for shipping this time. I was doing the right thing and it reassured me to buy from an upholstery store, thinking that their stuff must be the good stuff. Fast forward delivery time, that is were everything became an issue. First know that you may not receive a follow up email besides the initial order confirmation. I didn't receive a tracking number so I couldn't follow my package progress, didn't know if it was shipped or when it would be delivered. Fine. I'll wait a reasonable amount of time and if nothing shows up I will reach out to them directly. When I didn't see my package arrived, I went on the website to find their info. That is when I realized I could have the info about my package on their website going at bottom of screen, in customer help and click on track my order. So I did and found out that my package had been supposedly delivered but alas not to me. I followed up with post office, and as everybody knows is not helpful with missing packages or mis-delivered etc... anyway I contacted Fabric Farms and they are not willing to resend the items I ordered for free. I understand that the post office issue is not their fault (nor if someone stole the package) but yet I am out of $33.15 If you are going to have a strong selling presence online, even stating "Locally owned, nationwide shipping" you should stand by your service. You would think they would like me to be happy with my purchase, quality of their products etc... I reached out to Fabric Farms to explain the whole thing and they didn't do anything about it. They clearly either don't believe me, or don't care. They received their money so the fact that I didn't receive my items is not their problem at all. it was only a small purchase, I am not local so maybe they think that I won't be a returning customer, or I am not the customer that will spend money on fabric etc... Wrong assumption. for the project I am doing right now I spend a lot of money on the fabric and the shipping from Knoll Textiles. I am not made of money, I just saw the cushions a long time investment so i wanted quality upholstery fabrics. I was already looking at fabrics on Fabric Farms for more upholstery work. I don't have choice where I am. i was also looking at their drapery supply etc... I won't re-order from them ever. The fact that they are not willing to show a new customer that they can make it right for $33.15, why would I want to spend hundreds of dollars with them. I can only imagine what would be their attitude when something is really wrong when fabric is lost, or damaged or any issues that could occur in an online business transaction. That is why I am back on Amazon to order my 10" needle and thread to finally set the buttons on my cushions. I won't recommend Fabric Farms and I will again direct
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January 2023 by Jennifer Michael
Fabric Farms created new inserts for my couch cushions. They did a fantastic job and were able to accommodate my extremely short time frame. All associates were helpful, friendly, and professional. I would absolutely recommend them and use them in the future. Thank you Fabric Farms!
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January 2023 by David Robinett
This business is fantastic. Walked in with ripped cushions and able to walk out 45 minutes later and they looked great.
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December 2022 by Marcia P.
The worst! horrible job on my chair. Ask them to redo and when they did it was still an amateur job. Have had many items recovered over the years from other upholstery places and have never had such bad results. I paid $1800 for a chair/ottoman that I had to deliver to them and pick up twice. BEWARE!
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September 2022 by David J.
Amazing selection, probably the biggest I've seen, fantastic sales and support staff, and a very nice front of the house experience. The samples of their work were exemplary, and from what I saw I believe they may do very fine work. We were ready to order and get things moving, but the upholstery labor estimates we got for our project were over double other estimates, and then when you add fabric, it was more cost effective to just buy all new furniture. So I wish we had emailed the dimensions and gotten a labor estimate first before spending so much time back and forth on fabric choices, that ultimately resulted in negative progress. If you are looking to reupholster something, I highly recommend emailing a picture with all the dimensions and get a labor estimate first.
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July 2022 by Christine N.
I was reading the reviews and I have noticed that you (Jeff R) are bashing the previous owners. I don't think that is very professional and I would not do business with you.
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April 2022 by Mark Pizzi
Had four ottomans reupholstered and simply could not be happier. The vast selection of fabrics, attentive staff and high quality work all combined together to make this a go to place. Well done.
