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February 2024 by David Eilers
Never an employee to be found. Only 1 register open with a long line. Wanted to exchange a pair of socks sz M for the same pair sz L. I had used a $10 reward to purchase the sz M. During the exchange transaction the employee said I would have to pay the difference and I would receive my reward back. Makes no sense! Exchange like product & same price for a different size and send me on my way. Nope, he would rather provide poor customer service and not involve a supervisor or manager and send me on my way irritated and disappointed.
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February 2024 by Jenny Baskerville
Average at best
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December 2023 by Ace Many (Big Tiny)
I had purchased a Northface coat of The Northface website. It was a medium, and was too big for my taste. I thought that it would fit like the Triclimate model but it was much bigger. According to TNF website, I can take it to a TNF authorize dealer which DSG in Hilliard is. However, the manager advised the cashier that I was not able to return my item unless it was purchased in store. According to TNF website, I am allowed to return it in store prior to the 60 days. The carrier dropped off my coat at 2:00 pm and I was at DSG at 3:30 the same day. 11/30/2023. Dear DSG, please follow the guidelines of the merchants that you are affiliated with. Stop enforcing your feelings just because you had a bad day. The employees were great, but whoever the manager was on that day and time is a lil Biotchhhh!
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October 2023 by Tanner Larissey
I really like this place because it is organised very well and they have everything from bats to clubs to a pocket knife and a lot more
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September 2023 by Bren Eseman
Give them a zero if I could the young girls are snooty and the store don't have the variety of products like they used to. Never going there again
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July 2023 by Tiffany Morisue
Nice store, great selection of name brand athletic clothes, shoes, and gear. Staff friendly and helpful. I don’t go here unless I need something very specific due to higher prices. Would go much more often if they carried some lower-priced items.
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July 2023 by Betty
AS WE CAME IN THE STORE, I SPOKE TO THE EMPLOYEE WHO WAS AT THE DOOR, BRANDON. HE DIDN'T CKNOWLEDGED ME, FIRST RED FLAG. JUDGING BY HIS ATTIRE AND DEAMENOR WE BELIEVE HE WAS MANAGEMENT. WE WENT IN THERE TO GET OUR FISHING LICENSE'S, BRANDON ENDED UP BEING THE GUY WHO WOULD HELP US GET OUR FISHING LICENSE'S, UNFORTUNATELY! HE WAS SO RUDE!! HE MADE IT SEEM LIKE WE WERE BOTHERING HIM FOR COMING INTO THE STORE. WE THEN WENT TO THE REGISTER TO PAY FOR OUR LICENSE'S & A YOUNG LADY NAMED SHANNELL, ALSO HER DEAMENOR WAS NOT VERY WELCOMIMG ONE EITHER. I HAVE BEEN COMING HERE SINCE I WAS 15 YEARS OLD & I AM 27 YEARS OLD NOW. THEY BOTH MADE THIS QUICK 15 MINUTE TRIP A NOT SO WELCOMING ONE, WE WISH WE WOULD'VE JUST WENT TO WALMART SINCE EMPLOYEES HERE MAKE IT UNWELCOMING TO BE IN THEIR STORE. IT WOULD'VE BEEN ONE THING IF WE WERE RUDE TO THEM BUT WE WERE NOT. WE BOTH WE WERE POLITE & RESPECTFUL, DESPITE THE FACT THAT THEIR CS SUCKED. IF YOU CAN'T HAVE GOOD CS, THEN RETAIL IS NOT THE JOB FOR YOU.
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June 2023 by Jason Waggoner
Shannel should be fired, very rude lady. Seemed to be directed towards everyone.
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May 2023 by Celia Browning
The attendant in the shoe department was extremely helpful I got a pair of shoes that were well over half price off because they were last season Great service Good selection also about several other things regarding sports
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May 2023 by Daun McBride
Stood in line for 10 minutes while employees literally talk to customers and goofed around waited another 5 minutes after an actual line starting to form of customers and then when I asked for something I have to go to another part of the store why is there no signs
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December 2022 by Lori F.
This store is laid out very well. Very high ceilings where you dont feel so confined. Employees were very pleasant and costs still the same high prices but if on clearance you get the deal. Store was clean and parking out front. This is the go-to store for sports here locally.
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December 2022 by Emily Fitch-Gibson
Daniel and Annie was amazing! After tons of shoes being tried on and running around to find them , I found a pair I love! Thank you for the wonderful custom service ?
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December 2022 by Jay Conley
They have great stuff but are very expensive. They had a used golf club (driver) that was 250 new. It looked like it had been drug down the freeway and they wanted 215 for it! Whoever prices that stuff must be out of their minds! Who wouldn't spend 35 more dollars to have a brand new one??????
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October 2022 by Pam Highfill
There were 4 people in front when went in did not help me.had to go further in store for assistance .then had to ask 3 people to help ck out. Terrible assistance
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September 2022 by brandon brookins
Ordered BOPIS workout equipment. Purchase was ready within an hour of ordering and staff were extremely helpful once I got to the store. While waiting for my item to be brought to the front, three other associates checked in to make sure I was being helped. Carted my equipment to the car and even helped me load!