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February 2024 by Makayla Dawn
I went in to look at hair products after my dentist appointment. I was treated horribly. I believe that they were profiling me because I am the size of a child. Either that or, they were questioning my intelligence as to why I was at the store. I was unaware that it wasn’t open to the public “professionals only”. So they couldn’t serve me. I have never ever heard that before.
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February 2023 by Dina Ratliff
I have been to two different Cosmo Prof’s, and they did not have the blow dryer I needed. So the one in Grove city called yesterday to find out if the one in Hilliard had it. They are going to hold it for me today until the end of business day. They told me they opened at 8 AM. I’ve been here since 815 and it is now 9:10 AM. I drove 35 minutes out of my way to come up here to pick it up. Call customer service and they will not ship it to me for free. I am a little bit irritated…
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February 2023 by Jesse Barnett
Workers are hardly ever there when they are supposed to be open, and online hours say 8a-12p but it’s actually 12p-4p per the paper sign on the door. I suppose that’s if someone actually it there when they’re “open”.
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December 2022 by Festus Haggen
Call first it said open on the website, we got there and they were closed
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July 2022 by Carey heiser
Hilliard cosmoprof is a joke!!! Hours stated on website but every time you go the hours are changed!!Today,… they are closed for lunch?? Really? What stylist do you know ever gets a lunch?
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June 2022 by Eric Averbeck
Woman in the building had attitude the entire time and was completely inconsiderate of the questions she was asked. Dismissive and rude. Worst customer service I've seen in ages I'm actually impressed by how bad it was. Left without a purchase and won't be back. I understand not knowing about all the products offered but I'm completely capable of reading a box myself.
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August 2021 by Caitlin Rudolph
Today was my first time going into CosmoProf & it was amazing experience! Joanna was so pleasant & extremely helpful. I will definitely continue purchasing my products there, specifically because of her customer service!!!
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August 2021 by Maddi Ehrenborg
Is there a reason the door is constantly locked and you have to bang on the door/call every time you want to shop at this location? Every time I come to the Hilliard location it’s always a hassle and the woman working is always MIA or walking around in the back. So frustrating
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March 2021 by Jenny Drake
Friendly employees ,best product selection
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December 2019 by Robin Wade
Everything you need for beauty. Customer service is top notch.
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October 2019 by Zoe Fronczak
I would give higher stars because theres a lot of great products in this store but one of the workers in there has the worst energy and she seems so judgemental.. I'm still new to the cosmetology field and instead of them being helpful and kind they act like you're so stupid and that they're better? Definitely will be hesitate to come back
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September 2019 by Richard Gatliff
You are professional cosmetics and supplies this is the place to go
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July 2019 by Korie Jo
Always have everything I need
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July 2019 by Francine Smith
I usually find what I need or want.
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June 2019 by Jennifer Harris
I love this place! Always a great experience.
