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January 2024 by Janet Lewis
This is not my typical Nail Salon, the only reason why I came to this specific shop was for a repair because my nail tech is out of commission right now. I made an appointment the day before my service. The day of, I arrived on time. I was not greeted, I was told “wash your hands.” I was not treated like a customer at all.A tech came from the back to start working on my nail that was lifted. She was pretending like she didn’t understand me. The reason why I say pretending is, someone that came in after me, and had an appointment for after the time that I scheduled, the tech got up left me and started working on her. She then began having an entire conversation with her. I got up and walked out due to the very poor and unprofessional experience that I had.
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December 2023 by Ms. Renee
DONT GO HERE! These people are not nice people at all they turned me away for a simple stone replacement because I didn’t have an appointment! A two minute service denied. Go to MJK nails they are the nicest people. Called in with a fake voice and they told me to come in right away! They are Racist and it was proven today!!! The guy tried to lie his way out but it’s sad that this is how people are treated.DO NOT SUPPORT a racist business!
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July 2023 by Julie G
Great service! I feel like a lot of nail salons are annoyed as soon as you walk through the door and that was not the case here. Comfy chairs and maybe the best pedicure I’ve ever gotten
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July 2023 by Kim Finney
I had a negative experience. The customer service is non-existent.Fingernails didn’t match toenails. The speak their native language all the time then when they speak English they are short, rude and sarcastically call you “Hon”.I asked for ombré over clear dip and was refused. The tech told me “don’t try to help me” when she was putting my nails into the dip powder. I explained I have carpal tunnel in both hands and my fingers are stiff. She kept using a dip powder jar to prop my hand up which was painful and left purple dip powder on both my wrists. (I am having hand surgery in a week and don’t need something looking like a bruise where the surgery will be!I got absolutely no manicure! No soak, no cuticle care or lotion/massage. Also they used the drill to sand down my mail beds and caught my skin, making it bleed. Filed back and forth which is damaging to the matrix of the mail and filed the sides which is the strongest part of the natural nail .I was so disappointed and upset I didn’t say anything, but I really wish I had.The mail tech was crushing my legs during the pedicure massage and scraping my feet where I have NO CALLOUSES! Then when she got partially done with my dip nails, she just stood up and walked away and an old man came to finish the job and he is the one who grinned my skin with the drill! He told me to sit with the fan on my nails. Why is that needed with dip?Just go elsewhere! After 105$ for mani/royal pedi, I still tipped because I do that.
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May 2023 by Heather Brummel
Okay. I have never left a review before but I had to for this. I have a baby shower this weekend for my sweet baby girl and while I typically always go with simple and nude nails I decided to try something a little more fun.I’m obsessed and they knocked it out of the park. The nail technician took his time and was so patient. Will for sure go back!!Services: Nail art
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May 2023 by Anonymous A
I came to this nail salon for about 3 months and they are always rude treat me like I’m stupid and act like they can’t give me the nail design I’m interested in. I will never suggest them or return hereService: Acrylic nails
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May 2023 by Brittany Browning
I stopped by this salon because it’s close to my home but immediately upon arrival I was greeted very dry and nasty. When I walked in I was asked if I had an appointment, which I did not and it seemed as if it was an issue. I originally wanted a pedi and mani but quickly decided I would just get a polish change on my toes so I can leave faster. There was another woman who walked in after me and she was greeted properly and was not asked if she had an appointment. I hate to assume this is racist behavior but it’s evident there was a difference in treatment. I don’t usually leave negative reviews but I hope another woman of color doesn’t experience the same that I did here.Services: Polish removal
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May 2023 by Rachel Rich
They were able to fit me in as a walk-in and did excellent work on my nails. They had an assistant bringing water to customers.
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March 2023 by Abby Shackelford
Very quick and friendly, despite walking in with no appointment. Pedicure turned out great.
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January 2023 by Disha Patel
I did not get what i was looking for and same time she charged me over then what we decided for and she told me that she will change it i don’t like it, when i showed the pictures she was like it take me longer for that.Service: Acrylic nails
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November 2022 by Karris B.
Went for a mani and pedi on my lunch break. It was somewhat of a wait but not long. It's right before the holiday so it was expected. Everyone was friendly. I love love love my nails. They were very upfront with the pricing and never tried to upswell me. They checked every step of the way to make sure I was getting what I asked for. It's convenient and quality work, I will be back for sure!
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November 2022 by Diana D.
Love this place! Great service - all nice people. I recommend you make an appointment.
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November 2022 by Melissa Lynn S.
I scheduled an appointment 2 weeks ago for an appointment I had tonight 11.11.2022 at 6PM. I showed up to my appointment 10 minutes early. I waited over 30 minutes before the owner apologized and asked if I could wait longer for a walk in appointment. I declined and stated that I have waited too long. He preceded to tell the girl he was working on, in the middle of her "appointment", that he would work on me, and she would have to wait. Again, I declined because that isn't right either. Maybe I have been spoiled with going to thewnailbar with customer service and prompt appointment times but this is the second time this has happened to me here. I don't understand why they don't have a nail tech specifically assigned for scheduled appointments. He gave me two business cards for $5.00 off my next visit and I just gave them away to some girls who just finished their nails in the parking lot. I'm never going back to this salon. I'd pay the extra $20-$30 to have my nails done again at thewnailbar. I highly recommend them to anyone. Also, this salon smells awful. Between the acetone, nail polish, and cigarette smoke from the people with the bar next door. It's almost unbearable.
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October 2022 by Gabrielle Poliseno
Great place! They are always welcoming and kind. Very clean, also! I won’t go anywhere else in Hilliard. Lisa is so sweet and does a great job
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September 2022 by Andrea B.
I really wanted to like this place, but my lady seemed to rush through my pedicure and put the second coat on too soon after the first. A spot on my right big toe is already smudged only a few hours later. I’m so disappointed in the $40 I spent. :(
