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April 2023 by Krystle
Nesley is great! Highly recommended! Everyone I’ve come across has been friendly and helpful.One thing on directions with google it’s a little confusing, but they sit behind the Staples.
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April 2023 by Krystle Rose
Nesley is great! Highly recommended! Everyone I’ve come across has been friendly and helpful.One thing on directions with google it’s a little confusing, but they sit behind the Staples.
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March 2023 by Elissa Bisaro
Dawn was great - she made the difficult parts of filing and paying income taxes more relaxing and reasonable.
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February 2023 by Ryan B
I highly recommend everyone avoid using the Block Advisors Hilliard office for doing individual tax returns. The biggest issues are they will not answer the phone and they do not offer “upfront pricing” as their website claims. I attempted to get a price multiple times to file an individual tax return. I was told they would email it to me prior to my appointment. I was never provided any pricing. I wanted to get my taxes done quickly and against my better judgment I showed up to my appointment without knowing the price of the work. This office charges between $275-$450 to file and individual tax return. This pricing is for a simple return such as a filing single with one W2 and not itemizing. I don’t have an issue with them charging outrageously high rates if people are willing to pay them, but It’s my opinion this office purposely doesn’t provide upfront pricing to lure customers in and then bill them for work already completed.
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November 2022 by Emmy M
Absolutely the worst service I have ever received. I am convinced that they are a front for something.... I filed quarterly taxes about 3 months ago. They were supposed to fix an issue on my 2020 taxes as well. After I turned in all of the appropriate tax information, I went home and took a closer look at my Schedule C and Schedule E because the numbers didn't seem right. They had incorrectly filled out LITERALLY every single line item on both my Schedule C and Schedule E. So, I went back within half an hour and fixed it. However, I went home again and noticed that they had missed literally 6 different forms that were also supposed to be filled in. Including an INT-1099 and the stimulus money. How can these fail to get included? So, I decided to go to another tax accountant, but needed my 2020 forms. It has now been 2 months with multiple complaints to their corporate office that they aren't open. Their own corporate office cannot get a hold of anyone to give me back my 2020 tax forms. It is HIGHLY sketchy, and I am personally convinced that this location is a front or something. DO NOT GO. Your taxes will be filed incorrectly, and you will not get anything back. I have filed a report to the BBB and their own corporate office has escalated this case without much success.
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November 2022 by BD Experience
Not only did they file my taxes wrong -I can't get a hold of them
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November 2022 by Emily M.
Absolutely the worst service I have ever received. I am convinced that they are a front for something.... I filed quarterly taxes about 3 months ago. They were supposed to fix an issue on my 2020 taxes as well. After I turned in all of the appropriate tax information, I went home and took a closer look at my Schedule C and Schedule E because the numbers didn't seem right. They had incorrectly filled out LITERALLY every single line item on both my Schedule C and Schedule E. So, I went back within half an hour and fixed it. However, I went home again and noticed that they had missed literally 6 different forms that were also supposed to be filled in. Including an INT-1099 and the stimulus money. How can these fail to get included? So, I decided to go to another tax accountant, but needed my 2020 forms. It has now been 2 months with multiple complaints to their corporate office that they aren't open. Their own corporate office cannot get a hold of anyone to give me back my 2020 tax forms. It is HIGHLY sketchy, and I am personally convinced that this location is a front or something. DO NOT GO. Your taxes will be filed incorrectly, and you will not get anything back. I have filed a report to the BBB and their own corporate office has escalated this case without much success.
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May 2022 by james fisher
Jean Botomogno is very unprofessional. He refused to tell me how much his services would cost then when he finished my taxes and told me how much he was charging got upset when I told him it was too much. "I should have brought up the pricing issue up front" because he "used up valuable time that could have gone to another tax payer"
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May 2022 by Rocket Pop-Pop
Great place to go for all of your small business tax needs?
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May 2022 by Miya Maya
My H&R Block advisor has helped me with my taxes for more than 6 years.
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March 2022 by KW R
Michelle was thorough and professional. I intend to recommend her to the rest of my family.
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March 2022 by Darlene Baker
They do a wonderful job of telling you what is going on and what to plan for next year.
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June 2021 by Amanda Ramsey
You had my taxes for 9 weeks and they didn’t get filed. You still cannot tell me if an appropriate extension was filed. Then continued to charge me full price for the preparation after I filed a formal complaint with H and R Block and the regional manager had to do my taxes, after the due date. I never spoke to my tax preparer. I called 6 times and never got a return call in the 9 weeks you had my taxes until a formal complaint was filed.
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May 2021 by Summer Brianna
Over 30 plus days and still haven’t been contacted about my taxes. Called this location. Lady with last name Thomas was extremely rude and unprofessional. While asking a question she hung up on me. Only asked for a time frame of contacting back with information. Asked for my documents back and was refused. Will be contacting corporate and the IRS. Local authorities allowed a police report. It’s illegal to withhold an individual’s property. And especially when it involves private identification. Why am I not allowed to have my documents back when it’s been over 30 days since I requested for my taxes to be filed at this location. If your not capable of handling the job. Own up to that and let someone else do the job.
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May 2021 by Rebecca Arum
Fabulous customer service. Incredibly knowledgeable & personable.
