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October 2023 by Angela Jackson
I love this business establishment the employees are very knowledgeable courteous and helpful a lot of times I call and get my order ready so that I can pick it up after a very busy work day
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October 2023 by [REVELATION666]
Best beauty supply I've ever visited as far as product selection and availability. Now here is the reason as to why I'm doing this. I called place twice before going to store for my purchase attempt to make sure they had what I was looking for. I spoke to the same person twice I'm sure. Even if not the case, I was told they had babyliss (lo pro) snap fx clipper and after a 40+ minute drive and discussion about specific clipper twice, I was told by same lady on phone that what they had was the original snap fx despite of me clearly explaining the diffrence between regular snap fx and the lo pro version. Woman didn't acknowledge my excellent rational point. Loss of time and gas I was burning up inside but chose to walk away quietly. I wasted my time and money for absolutely nothing. If company screws up they should compensate customer with at least a tank of gas for their screw up, but not even noticing they were at fault is just nonsense. It's society to blame for this type of injustice. Human standards are dropping drastically. Grow a pair,society.
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May 2023 by Mr. Case
Very bad customer service experience. We’ve used them to sharpen our blades a few times and everything was great. Then the last time when we got our blades back they weren’t sharpened at all. I called and spoke with a manager named Lorie, and she said that was impossible. She said that they’ve never gotten a complaint like that, and that they use professionals that would never make that type of error. I told her that that was all good and everything, but my blades are still useless after they were supposed to be sharpened. She said I could bring them back to be re-sharpened but I would have to pay for it again, and it would take three weeks. I offered to bring the blades in so she, or someone, could take a look at the blades and tell me if they were in fact sharpened. Her response was that no one on the premises would be able to do that because they are not sharpeners. At a blade sharpening company! She continued to tell me over and over that what I was saying was impossible and that they had never gotten a call like mine. Judging by other negative reviews I’ve seen, that’s completely untrue. I eventually said I’ll just take a refund then, and she said she couldn’t do that. I paid $135 to get back dull blades. I’ll never go back, and I’ll make sure every dog groomer I know knows what happened.
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May 2023 by Michael Sarno
Just received the Oster Octane, price was right (best I could find) and arrived super quick. Good business
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May 2023 by Justin Mills
Very bad customer service experience. We’ve used them to sharpen our blades a few times and everything was great. Then the last time when we got our blades back they weren’t sharpened at all. I called and spoke with a manager named Lorie, and she said that was impossible. She said that they’ve never gotten a complaint like that, and that they use professionals that would never make that type of error. I told her that that was all good and everything, but my blades are still useless after they were supposed to be sharpened. She said I could bring them back to be re-sharpened but I would have to pay for it again, and it would take three weeks. I offered to bring the blades in so she, or someone, could take a look at the blades and tell me if they were in fact sharpened. Her response was that no one on the premises would be able to do that because they are not sharpeners. At a blade sharpening company! She continued to tell me over and over that what I was saying was impossible and that they had never gotten a call like mine. Judging by other negative reviews I’ve seen, that’s completely untrue. I eventually said I’ll just take a refund then, and she said she couldn’t do that. I paid $135 to get back dull blades. I’ll never go back, and I’ll make sure every dog groomer I know knows what happened.
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March 2023 by Pedro Argo
This place is amazing! The people are super friendly and very helpful! Tons of great products at great prices! Best supplier of barbershop goods in all of Columbus and in Ohio! They do service on clippers, trimmers, grooming vacuums, and even sharpening of shears. Online ordering is also available with super fast turnaround.
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February 2023 by james fisher
I'm sure this place is great for professionals but they don't really seem to care about people that use their products for home use and their staff is very rude.
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January 2023 by Staysha Massie
Horrible customer service. Called because a few blades we just had sharpened are catching hair instead of cutting. She said to bring them back in at my earliest convenience. I do and get told they needed to be brought in two days after I picked them up. I got them right before Christmas. Seriously, I drive an hour to get there and paid six hundred dollars to have seven of the 40 blades not work. If I could give no stars I would.
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November 2022 by Anna Eger
Caring people work here. I was in a huge bind with my clippers and with a new job starting the following business day I was desperate for help. If my equipment doesn’t work I can’t work. They trouble shot all issues and went out of their way to help me. From the caring owner on the phone, sweet clerk at the desk, to their very knowledgeable sharpener. Whole staff was great. I’m grateful for 614-Barbers!
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October 2022 by Sarah Dove
Everything was great until John left. Now it's a let down. Nothing like driving 55 miles and paying $200 for sharpening, then having every last #30 blade snag thru the pups hair.Now let talk about the hinge you replaced on my Wahl's. lol. The hinge doesn't click and blades fly off. Clearly it was installed wrong. Y'all messed up every last task I paid for. Thanks for wasting my time & money 614 barber. This wasn't the first or even second time. Groomers beware. Don't leave your equipment with these people.
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October 2022 by Eric V.
I got 614 Barber Supply's phone number from the Oster Service Center list. I called them about getting an Oster A5 serviced and the woman answering the phone was not knowledgeable about Oster clippers, their repair, or maintenance. She seemed totally uninterested in providing customer service. I called an Oster Service Center in the Detroit area next who was much more knowledgeable and had much better customer handling techniques.
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October 2022 by Pedro Garcia
all good but the staff that attends should have a little more knowledge in blade replacements, they sold me a blade of another brand saying that it worked in my babyliss rosegold
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August 2022 by ALL PURPOSE K-9 LLC.
Always do a great job with our grooming supplies! Always very friendly and easy to work with
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August 2022 by Brandon Hamilton
Love 614..I use them for almost everything.i use about 4 or 5 different supply stores,but most of the time 614 has what I need..
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May 2022 by Rose Mary Price
Great prices and are very kind and helpful. I'll be back. Thank you!
