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February 2024 by timothy mcmanus
Jalen took his time to make sure my purchase of the s24 ultra was a perfect experience, and it was! Thank You Jalen!!
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January 2024 by Holly Younglove
This Verizon store is by far the most professional and friendly experience I’ve ever had in my years with Verizon. Jalen and Jordan are amazing humans who helped me figure out all my Verizon challenges!I appreciate you both and will only come back to this store when I have Verizon questions!
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December 2023 by Brett Cohen
Best experience I’ve ever had at a phone store. Jordan and Jalen were so helpful and friendly. We are so happy with our new phones and the deals we got. Usually when dealing with sales reps at a phone store I feel like I don’t get the real story until I’ve signed some contract. This time was different. They made all the numbers 100% clear up front. Great experience.
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November 2023 by Tim
From the moment I walked through the door I knew this was going to be a different kind of Verizon experience.After having issues at another local store, and needing help I chose this Verizon based off of its reviews(clearly the last commentor was paid to give a false review or is a bot because these guys are awesome) Jordan and Jalen not only fixed the last stores mistake, but got me a bill credit for my issues along with setting up my new phone that I didn't even buy from them. These guys go above and beyond. This will be my new store from now on.
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November 2023 by Myra Sipp
Jalen was absolutely amazing! Great stand up guy! Helped with everything I needed and I'll be back to work with him again.
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October 2023 by Michelle Phillips
Stop in to get a USB connector for my car after the Verizon store in Mayfield said they no longer make them and Jalen sold me one and was super nice. Highly recommend stopping in.
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October 2023 by Gabrielle Tyson
Jalen is one of the best sales reps that I’ve ever dealt with. Truly respectful, well mannered I Will be back because of him
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October 2023 by Cynthia Murphy
I had a fabulous experience at my local Verizon store in Highland Heights OH. Jonah was smart and attentive and polite: wow he was able to solve my problem, set up my new iPhone and even put the screen cover on for me. Thank you Jonah and. Verizon. If I could give you 10 stars I would!
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September 2023 by Barbara Turner
Jordan and Jalen were exceptional. They assisted my husband and I purchasing and setting up new phones. They made sure we also chose the right phone plan that met our needs. Very professional with great personalities!
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September 2023 by Joe Dicenso
Very knowledgeable, friendly, and efficient. I've referred many people there to purchase or upgrade their phones. They've helped me with at least 8 to 10 so far.
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August 2023 by Fred Freer
Jordan Norton (Store GM) was exemplary, patient, professional, polite and super helpful. He replaced the screen protectors (which I provided) on two I-Phones in mere minutes. The work was very well-done and Jordan was clearly customer-oriented with me and with others in the store who preceeded me. I would return to this store anytime I needed I-phone help...or maybe just to chat! Thank you Jordan!!!
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August 2023 by Bonnie Abbey
Jalen was amazing….so friendly and knowledgeable! He sold us two iPhones, 13’s, a huge upgrade from what my husband and I had. Jalen looked for the best trade-in value for our old phones. Jalen spent a lot of time with us explaining everything about our new phones. I felt like we were friends by the time we left the store. I know if we have any questions or issues that Jalen will be there to help us.
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August 2023 by Mary Celenza
Jalen and Jordan were professional, answered all my questions and sold me a new phone and accessories in a non pushy way. I signed up for a great plan that I didn't even know about until they told me about it!
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August 2023 by Mike Fley
Verizon store fixed my phone super fast! The staff knew a lot and were really nice. I totally recommend them! ?
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July 2023 by Noreen Fitch
Jordan provided expert service. 10/10 recommend this Verizon over any other in the area.
