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“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Riya was a huge help with setting up the extra accounts and fixing technical support. She made the experience very stress free. Thank you again. We are happy to be with Cricket”
“Zack did an amazing job with getting me set up with a phone I had had a terrible week with looking for a phone an Zack made sure I had got a phone a great service for a wonderful price he even stayed after he was off to make sure I had everything I needed I will make sure I tell all my friends an family about him his boost mobile store is located on Chargrin in Shaker Heights Ohio ..I truly appreciate him ..thanks Zack I love my New IPhone”
“Lake iPhone Repair did an amazing job. They ordered my part within a few days and had my screen fixed within 45 minutes. They are so kind and helpful. They have amazing customer service. I am very happy. I will recommend to all my family and friends.”
“Welp.i took my phone in because I cracked the screen..and couldn't get my stored phone # out no apps and they fixed the screen in one day not even and now I have my numbers again..and texts...pictures..if I did this first I wouldn't of gotten a new phone..darn..”
“Elliot was AMAZING. We spent 1 hour on the phone with an Att rep and he couldn’t help us AT ALL. We drove past the ATT store and ELLIOTT greeted us with a smile. Told him our situation and he was able to fix the problem in less than 5 minutes! My 75 year old mother with memory loss challenges was so relieved and started singing his praises. GIVE THIS MAN A RAISE!!!”
“Went to this store to upgrade internet service.Under staffed and was forced to wait unacceptable time. When a young man came on shift he was knowledgeable and able to sign us to an new internet which is an improvement over what we had and fair price
When finally received help was very good outcome
I would recommend anyone thinking of patronizing this store plan on spending most of a day to complete the transaction.”
“They are always helpful. My phone was full of viruses and instead of trying to sell me a new phone, they cleaned out the viruses and my phone is back to working like it's brand new.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“My iPhone 11 (don’t judge ?) died on my flight to CLE. I was completely lost. My friend took me to Victra and Duncan was exceptional in getting me transferred to a 16 in one hour. I’m still resetting my logins, etc., but very happy to have made it through. If your phone is acting up - upgrade it soon.”
“There was no wait, good parking, and the reps were kind and patient. I was serviced by Joe M. He did a very good job of answering questions and making sure my phone switch was successful.”
“Omggg!! These guys are soo cool !! They helped me with my doubts very patiently and gave me a jaw dropping deal with a gift!! Thanks to Mo and Mike ! You're amazing !!”
“Ask for Frankie Alesci if you go to this location. He will work with you and get you the best deal that fits for you. 10/10 customer service. Will always go back to Willowick location”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“When we walked into the store we were immediately greeted by Jordan. He was very knowledgeable, attentive, and extremely efficient. He transferred everything from my old phone to the new one. The setup mirrors my old phone. They know what they're doing at this Verizon Store!”
10AM - 8PM
7701 Mentor Ave, Mentor
Mobile Phones
“Stopped in with phone on last leg- Kevin and Julian were able to somehow save info in between flickers and salvage my info & pics- they made my crisis moment into a smooth calm experience. Excellent knowledgeable friendly service- highly recommend them and this store!”
“Definitely the place you need to be if you want to fix or buy a phone he is 100 percent professional and the price is always right.COME SEE THE PRO'S TRUST ME!!”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“Just wanted to say thank you to VZ Angelo for the seamless transition to Verizon and all of his help for getting me my new phone and awesome accessories! Some of the best deals ever! Come and see him and he will definitely take care of you!”
“the owner is an a+ guy= good attitude, helpful, and smart he educated me about phones and cords and cell providers he is a little hard to find: on cedar between richie chans chinese and fresh n meaty across from cvs cedar/lee parking lot is 1 block west”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
“Munchies 131 Direct wireless has everything considered to be a one stop shop from food groceries bill payments and phones. The boss or manager is always friendly and very respectful I love the place and especially his sons they’re always helpful when it comes to helping customers. My family been coming here for years to Mr.Ramsey and they will continue thank you guys!!!”
“Shelly and a co-worker (who's name I forgot) were great. They had to straighten out complicated issues caused by ATT's 3rd party door to door salesmen. I was very upset when I came to the store because the phone support couldn't figure out the issue but Shelly and her team calmed me down and handled the issue..
UPDATE: ATT HAS HAS THE PHONES IN THEIR POSSESSION FOR ALMOST A MONTH AND STILL REFUSES TO REFUND MY MONEY. I HAD TO CALL THE POLICE BECAUSE THE GM IS A BIG BABY MAN WHO THINKS ITS FUNNY
#BOYCOTTATT”
“I worked with Matthew in the Verizon Shaker Heights store. He was nothing but exceptional in helping us save money on our plan as well as choosing a new phone. Matthew displayed the professionalism that I have grown accustomed to at Verizon. I am a Verizon lifer!!”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights
Mobile Phones
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“Opu was so sweet, kind, helpful, professional and quick! He fixed my s23 ultra with no issue. Explained to me the process and associated costs and I'm very happy with the work. Thanks Opu!!”
“This store is the best. I drove an hour extra to come to this store over all of the other ones. Kevin, Matt, and everybody else that works here is very comparable and are very willing to help.”
“I formerly visited Jamal's establishment when it was situated between Superior and St. Clair on 105 so technically I am a loyal customer Jamals prices have always been fair, and his customer service has always been exceptional. I erroneously thought he hadn't unlocked my phone today because I still couldn’t get in it and requested a refund, but he assured me that he had unlocked it and that Apple had locked my iCloud which was out of his control so due to his extreme professionalism and understanding, I felt obligated to leave a review.”
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“Austin was so helpful! He was patient with us, kind, and got us a better deal than we had hoped for walking in with my daughter’s broken phone. He really took the time to figure out the best solution for us. Thanks so much!”