{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Best cricket store around here. Sam, there was really helpful and patient. He helped me with all the stuff that gave me problems with my phone. Recommend everyone to visit there!!”
“Lake iPhone Repair did an amazing job. They ordered my part within a few days and had my screen fixed within 45 minutes. They are so kind and helpful. They have amazing customer service. I am very happy. I will recommend to all my family and friends.”
“Elliot was AMAZING. We spent 1 hour on the phone with an Att rep and he couldn’t help us AT ALL. We drove past the ATT store and ELLIOTT greeted us with a smile. Told him our situation and he was able to fix the problem in less than 5 minutes! My 75 year old mother with memory loss challenges was so relieved and started singing his praises. GIVE THIS MAN A RAISE!!!”
“Went to this store to upgrade internet service.Under staffed and was forced to wait unacceptable time. When a young man came on shift he was knowledgeable and able to sign us to an new internet which is an improvement over what we had and fair price
When finally received help was very good outcome
I would recommend anyone thinking of patronizing this store plan on spending most of a day to complete the transaction.”
“My iPhone 11 (don’t judge ?) died on my flight to CLE. I was completely lost. My friend took me to Victra and Duncan was exceptional in getting me transferred to a 16 in one hour. I’m still resetting my logins, etc., but very happy to have made it through. If your phone is acting up - upgrade it soon.”
“There was no wait, good parking, and the reps were kind and patient. I was serviced by Joe M. He did a very good job of answering questions and making sure my phone switch was successful.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Ask for Frankie Alesci if you go to this location. He will work with you and get you the best deal that fits for you. 10/10 customer service. Will always go back to Willowick location”
“When we walked into the store we were immediately greeted by Jordan. He was very knowledgeable, attentive, and extremely efficient. He transferred everything from my old phone to the new one. The setup mirrors my old phone. They know what they're doing at this Verizon Store!”
“Just wanted to say thank you to VZ Angelo for the seamless transition to Verizon and all of his help for getting me my new phone and awesome accessories! Some of the best deals ever! Come and see him and he will definitely take care of you!”
“Stopped in with phone on last leg- Kevin and Julian were able to somehow save info in between flickers and salvage my info & pics- they made my crisis moment into a smooth calm experience. Excellent knowledgeable friendly service- highly recommend them and this store!”
“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“I worked with Matthew in the Verizon Shaker Heights store. He was nothing but exceptional in helping us save money on our plan as well as choosing a new phone. Matthew displayed the professionalism that I have grown accustomed to at Verizon. I am a Verizon lifer!!”
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“Shelly and a co-worker (who's name I forgot) were great. They had to straighten out complicated issues caused by ATT's 3rd party door to door salesmen. I was very upset when I came to the store because the phone support couldn't figure out the issue but Shelly and her team calmed me down and handled the issue..
UPDATE: ATT HAS HAS THE PHONES IN THEIR POSSESSION FOR ALMOST A MONTH AND STILL REFUSES TO REFUND MY MONEY. I HAD TO CALL THE POLICE BECAUSE THE GM IS A BIG BABY MAN WHO THINKS ITS FUNNY
#BOYCOTTATT”
“This store is the best. I drove an hour extra to come to this store over all of the other ones. Kevin, Matt, and everybody else that works here is very comparable and are very willing to help.”
“I had a complicated issue & the guys went above and beyond to give outstanding customer service from researching the best options to help me save money to calling customer service on my behalf. Absolutely phenomenal gentlemen.”
“The guy who waited on me was the best experience I've ever had with any cell phone place very very very respectful and was patient with I could of never been that patient”
“i stopped in, dropped my phone off with a short explanation of how the antenna stopped responding, but an alternate phone antenna worked fine. Estimated time 20-30 minutes, i stepped out for lunch nearby and it was ready when I came back. Way cheaper than getting a new cell phone!”
“If I could give this place 10000000000 stars I would very professional and respectful I felt welcomed coming in the door I went to tones to get my screen fixed and they did a shitty job but I came here for my first time and they fixed my iPhone 14 Pro Max In a good matter of 30 minutes very fast and efficient I definitely recommend I got a screen protector and a cute case as well thank you guys for a good experience 10/10”
“Burnell was awesome. Extremely knowledgeable and helpful. He was able to solve all of my problems and answer all of my questions. Highly recommend working with him.”
“Mikey was a great help and really knows his stuff, never been in a phone store where the worker was just amazing and very helpful definitely would recommend him to everyone I know”
“Great place to go to especially as a new customer they treat you very nice and you get some fantastic deals so my advice to you is to go check them out MANNY AND PABLO... the service is FANTASTIC!”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
“The ladies who work in this store were so polite! They actually ask you what plan you want unlike boost and metro that stick you on the highest plan without asking. They also let you know your total price and ask if it’s ok first.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Austin was so helpful! He was patient with us, kind, and got us a better deal than we had hoped for walking in with my daughter’s broken phone. He really took the time to figure out the best solution for us. Thanks so much!”