The Home Depot in Highland Heights, OH, is a go-to destination for tackling home improvement projects, offering a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable staff who provide helpful advice and assistance, although some reviews noted a lack of employees available during busy weekend hours. The store is usually clean and well-stocked, but recent feedback indicated some disappointment with the selection being overpriced and out of stock on seasonal items. Despite this, customers found the soil prices reasonable. Many shoppers have had positive experiences with customer service, highlighting the helpfulness of associates like Connor and Roxanne. While there have been challenges with online ordering and in-store inventory accuracy, the self-checkout process is seen as easy to use. Overall, The Home Depot aims to support both DIY enthusiasts and professionals with a commitment to service and a variety of products.