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March 2024 by Joshua Lynn
I brought a package to the Heath post office to mail and was harassed by Brandy. She said, "I've told you over and over to label your package" after I brought in a sealed box and a sticky note with the destination address on it. I have only ever mailed one box (not flat rate) in the past and forgot I had to grab a label off the shelf and fill it out by hand. She was rude and condescending. I got real governemnt "service."
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October 2023 by Elizabeth Holmes
Staff Friendly and Helpful....??
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October 2023 by Miranda Galloway
I've gave this location a couple chances and each time they are so rude and talk to you like your not a person just flat out rude!
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May 2023 by Colleen Lynch
You guys shoved a package with breakable items in my mailbox instead of handing them to me while I was on my porch. You couldn't even close the mailbox. If I hadn't been home and someone saw I had a package in my mailbox they could have taken it. Show a little care for your work. I understand it can be frustrating but at the end of the day you should have integrity in what you do.
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March 2023 by Ripley's Ruggery
Absolutely ABHORRENT customer service! Brought in some packages with PREPAID shipping labels which simply need to be scanned and a receipt given and the lady working started complaining at my partner IN FRONT OF OTHER CUSTOMERS for "holding up the line" and told him to LEAVE OUR PACKAGES (HUNDREDS OF DOLLARS WORTH OF ITEMS) on the counter UNATTENDED for her to scan later. And what happens when she looks away and someone takes them and walks out??? My partner has severe social phobia and anxiety disorders and will not be able to step foot back in this place. This WILL set his healing back and affect his health DIRECTLY.If you have a problem with someone "holding up the line" schedule more people to work!
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March 2023 by Danielle Mohn
Why is every worker at the Heath location miserable? They are all so rude and short. Not helpful at all. When you have a question the girl just rolls her eyes and sighs and doesn’t want to help you at all. Is it really that bad to work for the post office? Idk… but ppl like this shouldn’t work with the public.
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December 2022 by S Taylor
Been here once to ship a package. I had no issues.Keep it up ?
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June 2022 by Lauren Chapman
Very poor customer service.
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May 2022 by KENNETH GASTINEAU
this post office needs a self service kiosk just like the Newark office has
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September 2021 by Eric Williams
Wow. Is anyone happy with their job/life in this trash town? Guy behind the counter is extremely rude. Glad to know to never return here.
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January 2021 by Nia S
pretty sure they stole my Christmas gifts i sent out. Dropped it off. man with grey hair said policy is to scan. i told him that did not happen. he said file a claim online "if" i mailed it. told him i did and i drop it off here. ask to speak to a manger he did not provide one and said i had to go online. I do not have 15 days to wait to find another set. $200 down the drain. DO NOT DROP OFF Packages at this post office with out a receipt.
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October 2020 by Bethany B
I have yet to be able to speak to someone on the phone. All you get is runaround.
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December 2019 by Ashley Hollingshead
MARK is literally the worst. I'm not sure how he holds the position he does, his customer service skills are non existant, especially for a government employee. Rude. Disrespectful. Unwilling to help anyone with an issue. Any time I've had an issue I felt I was inconveniencing him, even when my MAIL WAS BEING STOLEN AND ASKING FOR HELP. He needs retrained or fired.
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May 2019 by Andrew Kirsop
Hard to find and won't let you change mailbox
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February 2019 by William P.
A**H**** every time I go in their. Like we don't pay enough for their abusive mishandling.
