Kroger Pharmacy in Heath, OH is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacy offers vaccinations, medicine, and more. Pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations including the Tdap vaccine, measles vaccine, shingles vaccine, and flu shots. Convenient online tools make it easy to manage prescriptions. Many reviews describe the staff as PHENOMENAL, pleasant, and great. Long-term customers report never waiting long and having medications ready as promised. The pharmacists are noted as very knowledgeable about medications and interactions, going above and beyond to provide exceptional quality services. They are willing to answer questions and take valuable time to help. Staff also work hard to get the very best price for customers, even without medication insurance. However, some customers report significant frustrations with prescription management. Complaints include poor communication with doctor offices and patients, and a refill system described as suspect. There are reports of the system providing incorrect refill statuses, leading to prescriptions not being ready at appointed times. The process of contacting doctors via fax is criticized. One reviewer cited the lack of a drive-through service as a reason for moving prescriptions elsewhere. A specific pharmacist was called the rudest in the Kroger company.
Always informative, friendly, accurate and amazing!! Thank you, all so much
October 2024
Pharmacist and her staff were very cheerful and kind while straightening out insurance details so my elderly father could receive his vaccines. We appreciate their care.
December 2023
Everyone is PHENOMENAL here! I've been going here for the past 7 years and I will never go anywhere else! I've had no medication insurance for the past 3years and they do everything in their power to get me the very best price they can.
