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February 2024 by Rich James
Their online ordering service is so slow you need to order it 2-4 weeks in advance. They barely stock anything in store that they sell online. So, you have to order it there.
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February 2024 by Kara Post
Found everything I needed for my project. It was a quick in and out trip. Cashier was there but not engaging with the customers. Maybe she was having a bad day. I know everyone has them so not a huge deal. Just happy I could get everything I needed for my project.
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November 2023 by Celia Masey
I love the selection of products at this location.
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July 2023 by Jen Sweetman
Walked in to grabbed one thing, knowing it would be a quick in and out,10 minutes before close. The manager very harshly said they close at 7. Of which is very clearly stated on the door. Then when I exited the building at 6:55 she was locking the door behind us. This isn’t the first time she been rude and short. A little customer service goes a long way. This is one of the many reasons I started going to Reynoldsburg.
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April 2023 by Liz Love
Love the staff here!!Jo-Ann Stores, LLC, more commonly known as Jo-Ann, is an American specialty retailer of crafts and fabrics based in Hudson, Ohio. It operates the retail chains JOANN Fabrics and Crafts and Jo-Ann Etc. The headquarters of the company is located in the former General Motors Terex plant.
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February 2023 by Dian Hackett
Great people work here, very helpful
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December 2022 by Pete Ross
Yarn was not the same color as advertised on line
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November 2022 by Vicky Martie
Love the place for holiday decorations!
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August 2022 by Jeri Hensley
I purchased fabric and 2 patterns. Great sale on both. I was visiting my dad in Ohio. When I got home to Pennsylvania, I got the fabric out to wash and looked at my receipt. I looked at the quantity of the yardage that was on my receipt. I had been charged for an extra yard of fabric. Sale wasn't so great now. I called the store and they said to come in with the receipt and the fabric and they would credit my card. I explained that I lived about 6 hours away. Spoke with manager and basically I am just out of luck getting a resolution. I thought about calling my credit card to report a fraudulent sale. Basically, I have been robbed!! Don't let this happen to you!I did speak directly with the manager of this store and she was unable to make any suggestions to resolve this.I repeat, I WAS ROBBED BY THIS STORE!!!Use only with great caution!
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July 2022 by Monica Richmond
The store in Heath, Ohio is VERY outdated. It is one of the smaller Joann's which I find caters to the older customers. When I am shopping on the Joann app, the fabric I usually want to purchase seems to be found in Columbus. The Columbus store is like a candy store, I love them all, but this store needs a physical overhaul and get rid of the thousand fleece blankets and store some thing better than fleece, anything is better than all this fleece in a very small store, like more modern quilt fabric, more purse making products, I could go on. Again, I love the stores, just not this one.
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July 2022 by Gina Dunlap
I can always find a deal there all the people that work there are fantastic love this place
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April 2022 by Christy Borland
Very friendly employees and super sale going on. Sorry I missed the doorbusters.
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March 2022 by Bobbi Galvin
I was obviously looking for something, but no one assisted.
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March 2022 by Cara Kennedy
A small store but filled to the brim with most crafting needs. The employees are nice and take genuine interest in whatever project you have going.
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March 2022 by Susan Robinson
Although this is a smaller location I always find what I need. Great helpful staff!!!!