First Federal Savings is a loyal financial institution that has served its region for 88 years, known for honest and reliable financial services. It is a mutually owned company, owned by its customers. The bank is recognized for employee satisfaction and for treating customers like family. Reviews highlight a great and amazing experience, particularly for home loans and construction loans. The process is described as nice, easy, painless, and with incredible turnaround time. Communication is consistently noted as great, timely, and informative, with staff being very willing to explain options and answer questions. Employees are characterized as friendly, professional, easy to work with, and quick to respond. Customers report closing on loans quickly and painlessly, with excellent guidance on the best route for their situation. Many customers recommend the bank highly and express intent to return for future needs.
The Heath branch manager and all the staff are helpful and accommodating. It’s always a pleasure to work with them!
August 2023
My husband and I have used this bank for a long time! They are great! They will treat you like family! Highly recommend! Ryan is great if you need a home loan!!
April 2023
Wonderful all around Very Respectful and Professional.👍👏🥰😉
