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August 2024 by Jessica King Bailey
I went into purchasing a new car with the reservations of any car buyer. After working with a few other Columbus based car dealerships, I found Coughlin and within a week drove away in the EXACT car I wanted at the best price and with the best value for my trade-in.
Big shout out to Ronald Sanders, salesman of the year! He was phenomenal and did a great job making this such an easy process. I will be driving this Hybrid Rav4 for the next 10 years, which only sucks because I won't be going back to see this team more often! Buy from here!
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July 2024 by Mary Cool
Just routine maintenance done on my new Camry but I was in and out in less than an hour and my car was washed to boot!
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July 2024 by Michelle Nassal
When we called they were fair in their pricing, did not have additional market adjustments as some other dealerships had and also did not require us to have a trade in for purchase as another dealership asked. They also got us out in time to pick up our kids as we’d asked. Very fair dealership and highly recommend them if purchasing a Toyota
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July 2024 by Casey Rodely
Toyota..O what a feeling....Good service and people
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July 2024 by John T Colston
Coughlin’s service department is exceptional and I highly recommend them.
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June 2024 by Mark Sebba
I have had several A+++ dealings with this location (vehicle purchase and several Service interactions (Bob in service is great). However, this last interaction has been very disappointing. I saw a Jeep for sale at their Marysville location and called Heath to ask if it could be transported to their location so I could view it (the Heath location is very close to my home) I called last Wednesday and spoke with a salesperson and was told they could have said vehicle there by Saturday. Saturday a.m. rolls around and salesperson notifies me that the vehicle I was interested in had sold. I called the Marysville locations to see if they had a similar used vehicle and I was informed that the one I was interested in, in fact, was not sold and was still available. I notified the salesperson in Heath and he said he would check on it. Monday rolls around and I reach out to the dealership and was told that they would have the vehicle transferred over shortly. Several texts later, still no confirmations of vehicle being at Heath. Tuesday (almost a week later) I'm in contact with now a third team member who assures me it's all been communication error on their part and will reach out to me by the end of business to resolve this, Crickets...I have my financing in place and I am ready to purchase but I guess transferring a used vehicle between lots that is under the same ownership is too difficult. I guess I will look elsewhere to purchase my next vehicle.
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June 2024 by Tony Salas
Service department were nice and courtesy. Bob was extremely helpful. Nice facility to be at while car was serviced
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June 2024 by Dan Ginn
I was greeted promptly for my service appointment. Service was completed faster than the time estimated. They even washed the vehicle.
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May 2024 by April Ice
No selection of car on the lot to look at.
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May 2024 by Boggsimus Games
They were very patient with me although I'm very indecisive. They worked with my needs and found me something I was looking for. Although I ended up not getting the vehicle, I will say their service is top-notch!
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May 2024 by Zane Westerfield
The staff were both very professional and courteous. I really appreciated how fast they got my vehicle in and were able to address my concerns. They took great care of my vehicle. This will be the only place I bring my vehicle for service.
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May 2024 by Justin Cooperrider
They stole my lug key when they did my breaks so I'll never buy from them again. Definitely don't have them service your vehicle.
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May 2024 by Kurt Vatter
Coughlin is by far the best Dealer experience I have Had. Their people are Knowledgeable, Considerate, Courteous, Honest!
I will always go to Coughlins'
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May 2024 by Margot Shumaker
I had a wonderful experience working with Jared and Tyler at Coughlin Toyota! I travelled from NJ to get a specific car and the process was fast and seamless. Even after my purchase, Jared and Tyler have been great at answering any questions and helping with the out of state transfer. They have truly fantastic customer service and it was definitely worth the trip from NJ!
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May 2024 by Kim Hoskinson
Coughlin Toyota Staff is knowledgeable, friendly and always does a great job finding financing at the best possible rate. I have bought 3 new Toyota cars there. The service team is also top notch never have issues scheduling and maintaining my vehicle highly recommend this dealership
