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February 2024 by Mayla Conkle
We came in to trade in my husbands phone. Skylar helped us and he left us very satisfied with our new phone and got us an amazing deal adding 2 Apple Watches to our plan as well. He was very professional and personal! Highly recommended this place. He deserves a pay raise.
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February 2024 by Barry Trout
I was very much impressed by the service this person gave me. Very well informed and very helpful. Will continue to use this service .
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February 2024 by Amanda Huth
Worst experience ever!! I walked in to the store with service and left with no service ? and a $565 bill ?
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January 2024 by Kent McMillan
Great customer service. Excellent turnaround time.
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January 2024 by Amy Wicker
I went in yesterday to buy a phone.5stars to Reese 0 to management. Reese was helping me and he listened well bc I was already irritated by phone agents from AT&T. He went through everything. Offered internet I didn’t want. And then his boss apparently felt he hadn’t done his job well enough because he followed him out to tell me about the internet. I HATE THIS SALES TATIC. I said NO and I meant No. the kid isn’t dumb I just said no. So I told the little short brown red long haired manager that I as no and I felt he was being pushy and I didn’t like it. He said I just want to inform you about to which I interrupted and as I’m not interested. He then told me I hurt him feelings. Looked at Reese and as “make sure you write that in there”. And then started to confront him on why he was using something. His feeling were hurt so he became a jerk to the employee right in front of me. YOU NEED A NEW MANAGER THIS ONE IS A CHILD AND ACTS AS SUCH. And the employees probably need some chatting up bc I’d hate to work for someone that’s nice or mean to me based on the customers reactions. He pissed me off so bad I want to take a treat to everyone but him just like I did to my children when one got grounded from sweets.
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December 2023 by Buzz Price
Treveon did a great job and was very helpful. He met me at the door and had me on my way in 5 minutes or so. He was able to save me some money on our plan. He couldn't have done anymore.
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October 2023 by Ottie Orr
Heath AT&T Reece and Tayvon very good people respectful and know what they are doing ??
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October 2023 by Heather Gulley
The customer service was great. He helped get me 3 new phones and set up service and explained everything along the way.
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October 2023 by B O Z
DO NOT I REPEAT DO NOT TRUST ANYONE IN THIS STORE AT HEATH. THE MANGER AND SALES REPS WILL CONTINUE TO LIE TO YOU. THEY DONT CARE WHAT SO EVER. THIS IS A REAL REVIEW! THEY ARE SCUM
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September 2023 by DonnieFromOhio
Got a prepaid plan just to try out. After about 12 hrs, it kicked me off the network and told me to sign back in. Wouldn't let me sign back in. This store was absolutely no help. So the sim card was thrown in the trash and I'm staying with Verizon.
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August 2023 by Jimmy “Tank” B
Skyler and Tayvon helped me out so much. They got my switched from Verizon, set my phone up and even got an OtterBox case. Service is so much better and I actually can use my phone. Highly recommend switching to AT&T and going to see these guys. That was the easiest purchase I've done. Thank you so much guys.
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July 2023 by Justin Boddie
I came to AT&T in heath and Mr.Skyler took good care of me I’m a truck driver for yellow freight I dropped my phone making a delivery and got me a new case and we talk and have donuts I appreciate the customer service
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May 2023 by Mike Seevers
Not very good customer service. The store staff was alright. Their other service stinks.
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April 2023 by P F
Mark was fantastic. Extremely patient. Got me within my price range. He told me better ways to manage my account. He was attentive. Best ATT store experience.
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April 2023 by Steven Simpson
We needed a phone fast and the staff at the Heath Ohio store went above and beyond to help us move from T-Mobile after a bad experience that T-Mobile was unwilling to help resolve. We can’t say enough about how great they were.
