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April 2024 by Alie Soutar
Was helped by Dylan at this location. Him and all the other workers helped me tremendously. Everything was very smooth and done in a timely manor. Also they’re very friendly and had a couple laughs which was also a plus. Highly recommend this location!
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March 2024 by K F
Order online. The last time I stopped in to get a phone, they didn't really have much in stock. The order option requires the phone to be shipped to the store. If you are good with that, this is a great option. If I am ordering, it is coming to my house. The time before, I was paying cash for my phone and the employee ran my credit and started a payment plan. I said no way and she put it through for $1 without telling me. It added a few pennies to my bill so it went unnoticed until I noticed I owed 40 cents. Not okay. Anyway, unnecessary. It is easier to order your own items from Verizon directly. I found better deals too.
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December 2023 by Deb Busch
Service was great. There always seems to be crowded when I go in. Workers are very knowledgable, just a shame they only have one working at a time. They can help as long as you don't mind the wait.
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December 2023 by Larry Dinkins
This store always gets me the best deal, and helps me quickly. (Usually) had a question and this store called corporate, and they got me fixed up. Been with this company over 22 years. It pays off.??
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October 2023 by Matt Edmiston
It's a shame you can't give zero stars. Hours of my life wasted only to find out what they recommended I need to have done to make my cell phones work in my home, couldn't be done at their store. The kicker was when they said to come back when I had more time (already been there an hour on this trip) and they would be "moral support" while I dealt with verizon directly....Really happy I left work early for that!
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October 2023 by Kathleen Bancroft
Shyla and Orrin go out of their way to make you feel comfortable, answer your questions, give you a fair honest price AND find you a GREAT DEAL! Thank for all of you time and patience too!
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October 2023 by Kathleen Portman
Shyla and Orrin go out of their way to make you feel comfortable, answer your questions, give you a fair honest price AND find you a GREAT DEAL! Thank for all of you time and patience too!
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August 2023 by Trina
Slow, slow, slow service!
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August 2023 by Sharon Mulvaney
I have been to my local Verizon several times. I have received excellent service. Carter helped me today and solved my problem. He is always patient and always resolves any problem no matter how long it takes. Dylan is super also and has helped me in the past.
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May 2023 by Kelly Jar
This Verizon was sadly not very helpful. Walked in the door 10 til close and new exactly the phone I wanted. Unfortunately, I should’ve checked before the drive, because I didn’t realize they closed so early.The lady informed me it would take 30 minutes to 1 hour to get my phone traded in for trade in.She was not interested in staying past her time.Not sure if this is Verizon policy or not, but don’t feel this is great practice for place that runs on commission.
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March 2023 by Ellen Urban
Arrived at Harrison location around 11:20 on March 1. Two reps on duty really impressed me (Carter and Dylan) with their professional demeanor and their ability to really connect with their customers and focus on their needs. There was some kind of glitch with Verizon that day and people were waiting to be served. Once we were able to sit down with Carter, we had an excellent experience. They were able to keep their cool and focus even during this busy time. Five stars to both young men...they are a credit to your business.
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February 2023 by Jessica McQueen
A rep here told us to change our plan—stating it would be $50 less than we are currently paying per month—but the next month we had a $150 bill increase. After a call to corporate, they said to NEVER change our plan again because we have the best available plan through Verizon. The rep at this third party location insisted not. Moral of the story—ALWAYS call corporate Verizon for plan changes. These third party locations try to get one over on the consumer any chance they get. Fees, fees, fees…
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February 2023 by Tony Kessler
Outstanding customer service. They recommend but don't try to pressure you into buying something you don't want or need. Very personal.
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December 2022 by Lynn Isaia
Worse store ever. Gave them another chance even made an appointment online and still 1 guy working. We waited 40 mins and still with same customer. If you don't have the staff dont let people make appointments online.
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December 2022 by Vicki Ross
Best store for service and help. Cody is my favorite person
