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May 2024 by Jo Watkins (Jofeen)
Fast quality work very nice workers
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May 2024 by Mary Pat Draud
I just left Quick Lane..
Everyone there is very helpful and professional.
I love their customer service, they meet you in the parking lot to greet you..
Always answered any questions I have..
Took me right on time and didn't have to wait long to get my oil changed..
Great team at Quick Lane!!
I highly recommend them.
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March 2024 by Julie Inderhees
I have been going to Quick Lane for years! They are easy to make an appointment for my oil changes, I don’t have to wait long and the staff is always professional!! Great job!!
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March 2024 by Ducks Are Cool
Great, quality service and friendly workers! I always trust them to take good care of my vehicle.
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March 2024 by cdavk
Just got home from getting my new tires for my Jeep Wrangler. Jeremy was fantastic!! Had to special order the tires I wanted, not only did they come in the next day, but he arranged pick up of my vehicle while I was at work. Price was great also, couldn't be happier with the staff going above and beyond to help me out! Thank you Jeremy, Zach, Bob, Kayla, and Jaelynn. I will be back!
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March 2024 by Karen Kissick
I have always had nothing but excellent experience with the crew at cronin quick lane. Everyone is very helpful and prompt. Always had repairs done in timely manner,and have always been satisfied with work. I would never trust any other place with my auto needs. Always honest with questions i have about pricing. Jeremy and crew do an awesome job. Thank you
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March 2024 by Bryan Moeller
TERRIBLE SERVICE! I am ashamed to admit that I have used them for over 10 years. The ONLY reason why, FREE oil changes and tire rotations because of a new car purchase at Cronin Ford. I just left Frustrated as hell AGAIN! This is at least the second time they LIED to me about rotating my tires when they clearly did NOT. Another time they did NOT place 1 lug nut back on my tire (which I did not take note until I got home 20 minutes away). And THE MOST DISTURBING ISSUE was when a kind motorist pulled me over only 3/4 of a mile after leaving Quick Lane, stating my rear tire was wobbling.... When I looked, THREE, yes THREE Lug Nuts were missing and the other Three were only finger tight. If it weren't for that observant motorist, I may have been severely injured if I got onto the highway as planned in addition to avoiding significant damage to my vehicle!
STAY AWAY, YOUR LIFE MAY DEPEND ON IT
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March 2024 by chris clendening
Sharing only the facts.. called ahead for an appointment. It took over an hour to change the oil on new (6400 mile) truck. Apparently they use common core math because the window sticker says I need another oil change in 100 miles. No ownership of the issue just excuses. Just poor service any way you slice it
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February 2024 by MrSpankyCHAOS
I called this place at approximately 5:40 pm just needing a wheel mounted and balance as my wife had a flat tire and I already had the wheel off and a spare tire with me. The lady answered the phone and said yes they could absolutely do it for me and I took my wheel and tire there. This was after I had called Tire Discounters and they informed me they couldn’t do it and I would have to schedule and the earliest they could have it done would be 11 o’clock the following morning if I chose to drop it off with them the same night. Hannah was very friendly and greeted me at the door helping me get the tire and wheel inside and we talked a few minutes while the technician mounted and balance a tire for me to get my wife back on the road. I’m a general manager for a Collision shop and I totally understand customer service and the effects poor service has on your business. But also just a little things you can do to help someone out in a pinch that only take a few minutes that really make a difference they can draw business and retain customers and gather new customers. My shop is based on positive reviews as well from customers and it’s very important for all of us so I’m writing this to let whoever needs to know that Hannah did an outstanding job in taking care of me , had me in and out in a matter of minutes, and saved us the inconvenience of having to put it off for another day and be late for work and inconveniencing us in our normal work routines . She could’ve easily said no we cannot do that tonight being so close to closing time but instead she took a different route which should earn her accolades for her outstanding customer service and willingness to help for her business. Thank you very much Hannah, I hope your employers appreciate you as much as I do for your assistance and help.
Richard Spangler
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January 2024 by Liam Chaney
Tried to call and make an appointment, but the receptionist. Just told me to hurry my request up and then hung up.
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January 2024 by Abby Newland
Quicklane is always helpful with any car issues that I have had. The staff is friendly and they take time to explain the problems and what needs to be done.
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September 2023 by Kelly Roelofs
My alternator and battery went out on the highway right at the Harrison exit, but I was able to coast into Quick Lane. Jeremy and his team were so kind and helpful. I have a VW so unfortunately it required a VW dealership. I am so grateful for their help for a situation that was very scary.
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September 2023 by George King
My whole family deals with them. They're honest fast great priced and very knowledgeable. I 10/10 recommend.
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July 2023 by J Newland
Fixed our problem and price was comparable to other places. Always been treated well by the team.
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June 2023 by Ann Mary Ligman Schliem
We were just on the interstate, six hours from home, warning light went on warning us our tire pressure was low. We pulled off going to this location. Explained our concern and man in office said “let’s add air and see.” They then pulled our car in checked pressures- added air and said we were “all set- we don’t charge for air.” We then went outside to our car and met another employee that reassured us as he also owned a Volkswagen vehicle and explained desire tire pressure of our make and model. Such nice people and excellent service! God bless you!
