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December 2022 by Gladys Sullivan
After researching a few financial institutions in the area to establish a business account we decided to go with FCN Bank and we definitely made the right choice. Everyone I have interact with is so nice, they also did a nice gesture as a thank you for friendsgiving that I was totally surprised me. So thank you ladies for the great service & I hope to do lots of future business with you guys. Its very hard to find good customer service these days so keep up the great work.
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December 2019 by melissa napier
Love this Bank the Harrison Branch is my favorite but the employees in Brookville are just as nice
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July 2018 by Amy Bentley
The people who work at the Harrison branch, are the nicest people I've met. They take time to get to know you. I feel like a real person instead of a number. I even talked my Mom into changing her bank to this one! WAY TO GO! THIS BRANCH HITS A HOME RUN!
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March 2018 by Brian Mccombs
The tellers have always been accommodating and very nice. If you have an unusual situation and need to get a loan this is the place to go. For instance they were able to get me a loan for a short-sale that had a significant amount of land with it. Other banks had turned it down due to the land component. FCN Bank came to the rescue. I own an apartment building and use this bank with a business account as well. They have helped out with statements in times of need. The only reason I didn't give it 5 stars was because they still have a ways to go with regard to online banking. It's gotten much better but it is still not the best.
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December 2017 by Dalyn
I went in to have some forms notarized, though I am not a customer. I had my three children with me, including my toddler who was clearly having a difficult morning. The teller was a very cheerful person when I saw her speaking to her colleagues but when it came my turn and the forms I needed notarized, she instantly grew cold and very short. My toddler started to throw a tantrum (while I am trying to soothe my infant) and the lady grew even more irritated. Truly, this was NOT my morning and a smile would have been nice from her, rather than her condescending tone and apparent irritability. I am not a customer of this bank but we are currently looking to switch...now I know what bank NOT to go to. Customer service is very important to me and if you cant be kind to me, even when my kids are having a rough day, then you are not the bank for me.
