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“We ordered a 2022 Kia from Shiloh right before we had our 4th child and the process was great.
Yesterday, I called to talk to Shiloh about our options to potentially trade in and we ended up coming home with our 2nd purchase a 24 Carnival.
Shiloh was great and very patient when I had a fussy toddler.
We will continue to purchase from him!
We live in Kentucky and much rather travel to this location for our purchases.”
“Anytime I need repairs, my car insurance would refer me to them and I can confidently say that it was one of the best experiences I’ve ever had with a car repair service. From the moment I walked in, I was met with professionalism, transparency, and genuine care for my vehicle.
The guy who did the repairs was incredibly knowledgeable and friendly. He did a walk through where I had to point out the damages and provided a thorough explanation of what they would need to do in order to fix . Unlike other places where I’ve felt rushed or pressured, the team here made sure I understood every step of the repair process, which gave me immense peace of mind.
The waiting area was clean and comfortable, and had refreshments (the popcorn was a 10/10) making the wait time pleasant. The overall environment of the shop was organized and professional, reflecting their dedication to excellence.”
“me and my husband are driving to michigan and my lug nuts came loose. BEST customer service ever, the sweetest people you’ll ever meet. they let us borrow their tools and were extremely helpful. Just super genuine people. we appreciate them so much.”
“Can't say enough good things. Every employee I deal with here is awesome. Chuck an Chance have helped me with alot confusing issues I've had over the years. Highly recommend this location”
“The parts department are the king in professionalism. Whenever I need a part for my vehicles, they are ready the next day or two. Great service no questions asked, love these guys.”
“I spoke with three different places and this one is the best, Logan is a fabulous employee he deserves a raise for his knowledge and for being helpful and understanding. I hate calling and dealing with idiots. So when I spoke with him I was pleasantly surprised. Whoever his boss is please pay this man more and keep him around he's definitely an asset to your company !!”
“I've never had a bad experience here. I've had some funny things happen that delayed my parts but they always take great care of me and my wife when we need parts. She can go in there and get whatever we need without any issues. We shop there so much that it's like visiting with friends. I would never hesitate to get parts from them for our fleet of vehicles. Every part has been quality and reliable.”
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“My experience with Randy Lanes Auto Body was OUTSTANDING! Everyone that had a part in my request was superb and very professional. Thank you to all of the staff.”