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March 2024 by courtney durrough
Super nice, and helpful, went beyond and above the service! Would highly recommend
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December 2023 by Joseph Kunkel
Great experience. Will recommend in the future.
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December 2023 by Fred Giles
I would give 9 stars out of 5 if I could. The movers were very kind, quick and courteous. I highly recommend this business for your moving needs
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December 2023 by Ashley Cherry
Summary: Incredibly dissatisfied and exploited by the crew. No response/ resolution from management.I hired 2 men and a truck after receiving a quote for 1100-1300. The crew showed up 40 minutes after telling me they left (and told me on-site they were charging for the entire hour they were allegedly driving to my home) and then took their sweet time loading and unloading because they were under the impression I had $4000 to spend on the move. Once my items were nearly all loaded, there was an incredibly obvious slow down in productivity, as well as an improper loading of their truck that resulted on some of my items (that we specifically requested they load first) being left behind. Once about 75% of my items were on the truck, the crew leader provided more estimates- that we were forced to sign, since they now had so much of my propery on their truck. When we got to the storage unit they unloaded just as slowly and began packing my unit just as haphazardly as their truck. I eventually told them they needed to unload the truck only and stop as they said the new total was much more than quoted. The crew leader showed me three totals- one for 1200 to which he made unexplained adjustments, then another for 1570 which he said was the total before driving back to the shop (30 minutes) then suddenly 1720 including the driving time. I paid in full but called the office the next business day to file a complaint-as I told the crew leader I was going to do. The manager, Andy, never once called me back. I had to keep calling for updates. He eventually told me his financial department was refusing a refund of any kind because the times billed were "correct" - entirely missing the point. Crew broke a dollhouse built by my grandfather as well.Incredibly dishonest and unethical.
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November 2023 by Jennifer Booker
We had Ricardo and Isaac come out to move my 95 year old mother today. They did an excellent job with all her furniture and belongings. They were courteous, professional, and efficient. I would highly recommend them for anyone needing to do a move.
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October 2023 by Dyan Weis
Had a great experience with Xavier and Logan with 2 Men and a Truck today. They moved our refrigerator and piano. Very professional, on time, they were friendly and took the time to move the refrigerator out carefully. We are moving our items to the garage while our floors are being refinished and I will be requesting Xavier and Logan to come back and put them back in. They were great - thank you!
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October 2023 by Nina Posge
We used Mason Two Men and Truck and were very happy with the experience. We had Wayne and Bradley who were both friendly, helpful, and flexible. Our particular move didn’t go as planned but they were patient and willing to try and offer solutions/pivot when needed. Additionally, I had to call office several times with changes prior to move and everyone in office was super helpful! Highly recommend their service!
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October 2023 by J McKay
Austin and Dale did an amazing job clearing out the junk we had. Very fast and professional. We have used the junk removal and moving service many times and have always had a great experience.
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October 2023 by Jeremy Gadrow
Austin, Jose and Kevin were all very professional, extremely cautious with my belongings and worked very quickly. Additionally, they all seemed to genuinely enjoy what they were doing and had a pleasant demeanor the entire time they were working.
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October 2023 by David Warner
The movers did a great job of communicating with us during the delivery. The only problem we had was that their communication with each other was unprofessional and there are a few scratches on the walls in our brand new house that we are having to patch up because of their difficulty working together.
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October 2023 by Sue Kaesemeyer
Excellent service is why this is about my 5th time using Two Men and a Truck. This morning my crew, Shakwun, Austin & Johnny were absolutely awesome. They knew what they were doing and did it with care. They were professional and courteous which I really appreciated. I will definitely use them again. Thanks.I hope they enjoyed the jerky !!
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September 2023 by Steve Herre
The two men moving us were very polite and arrived on time with a "can do attitude" and they did an awesome job. When we move again to the new house in about 7 months, we will be asking for these two young men. The office personnel were very pleasant and accommodating too.
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September 2023 by Em Smith
My cross-town move was an unmitigated disaster. I now have three pieces of broken furniture, including an irreplaceable Ethan Allen table that was smashed to splinters; and crushed boxes with broken glassware and ceramics. The men were two hours late getting started and went into overtime as they bickered about football. They were unprofessional, careless, and incredibly disorganized. I will never use this company again and I will tell everyone I know about my experience with them. What a nightmare!
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August 2023 by Andi James
I never do comments but these guys were the best quick efficient and professional I'd give them a 10 if I could
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July 2023 by Debbie Pullins
I couldn’t have asked for a more professional, friendly, and efficient pair of movers than I had with Freebandz and Taemier. They ensured all of my belongings were carefully wrapped and were more than willing to accommodate any changes to placement once they unloaded them. They were a pleasure to work with!!
