Sally Beauty is a friendly and helpful store that customers enjoy visiting. Many reviews highlight the welcoming attitude of the staff, with employees being knowledgeable and eager to assist. Customers appreciate the staff’s efforts to inform them about current deals and help them find the right products for their hair needs. Several mention specific employees who consistently provide great service, making each visit a positive experience. The staff also offer helpful advice, although some customers prefer to double-check recommendations online. The store carries a wide range of hair products, including popular brands like Wella, Arctic Fox, Matrix, Ion, and Salon Care. Customers have used these products to successfully bleach and dye their hair various vibrant colors. They often praise the quality of products like the Wella bleach powder, Salon Care developer, and the Sauce hair mask, which leaves hair soft and silky even after multiple bleaching sessions. Additionally, the store’s online ordering system receives praise, especially when staff go out of their way to resolve issues. One customer shared how the manager personally helped with an online order problem, demonstrating the store’s commitment to good service. Overall, Sally Beauty is viewed as a helpful, reliable, and friendly place for hair care needs, with staff that genuinely strives to assist customers in achieving their desired hair looks.
I had great service by Jillian and Hannah and they were very helpful! I appreciate the time spent to help me get the products I needed :) thank you so much!
August 2023
The employee working was very helpful. She told me all the specials they had. She helped me find what I was looking for. I looked around but eventually I found what I was looking for.
October 2021
Love this store! Great selection, great prices and always a very knowledgeable and happy to help employees