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November 2023 by Erikka
My radiator blew at 10:30p6m on a Thursday. I had it towed in the next morning, completely expecting to be without a vehicle for the weekend. Jerry was great, called and let me know when my vehicle had arrived safely on the tow truck. They advised me they would try to take a look at it but may not get to it until Monday (I was perfectly fine with that). By 1pm they had called with a solution to the issue and had an upfront price. At 4pm they called and said it was ready. We were blown away by how quickly they got us in and how helpful everyone is. We recently moved and needed a new mechanic we could trust, now we’ve found one.
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October 2023 by Aja Rowekamp
I would not recommend. I was quoted $100 over the phone for a diagnostic to be done on my car and when I go to pay I'm charged $50 more. Not what I was quoted originally the first time I called. Not to mention the almost $5000 they were wanting to charge me to replace the timing belt and leaking exhaust. I wish I had known this before but AutoZone does diagnostics for free so if you need a diagnostic done DO NOT go here. They will over charge!
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July 2023 by Ampulex Environmental Solutions
Great company! Quick and friendly service with fair pricing. Our new go-to!
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July 2023 by Ronald Pugh
Needed a weld for one of my hobbies, so, took it to them to fix. Did exactly as I asked. Couldn’t be happier unless they did it for free. Excellent service, very nice guys to deal with. Highly recommend.
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June 2023 by Greg Haynes
Been doing Business with the Pfefferle family for over 25 years. They always have time to fit me into n their busy schedule. They only fix what needs to be fixed. There is no pressure for up sell. Their technicians have been there for a very long time which tells me they’re very happy working with the Pfefferle’s I recommend this business.Service: Vehicle safety inspection
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June 2023 by Kevin Shatzer
Quick Tire Repair!!Awesome, quick. Worked me in immediately when I arrived. On the way to work one a my tires picked up a nail and screw. Pulled in and my car was up on the rack in under 5 minutes. In about approximately 30 minutes I was out the door.Service: Tires
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June 2023 by Myrealname Youcanthave
Quoted me $800 for just labor on a direct fit catalytic converter install w/ sensors.Charged me $600 to trouble shoot an electronical issue. They didn't fix it or tell me what the cause was to why my engine would lose power.Squirrel had chewed thru a bit of wiring.They will never touch another vehicle of mine.
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May 2023 by Paul Cross (AtypicalPaul)
Fair pricing, fast service and good work. Thank you. We have now been going to Pfefferle tire for years and they always do a great job. Get us in and out quickly, are friendly, fair and honest. I even sent my mom there to get some work done.So yes I certainly recommend them.Thanks guysServices: Auto brake repair
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May 2023 by Lori Ann
I was very impressed with my first visit. They were very fast and thorough. The facility is very clean and welcoming. Even the restroom was clean and had very nice smelling soap and lotion.While I was waiting, I enjoyed watching TV and sitting on the very comfortable couches.I also overheard a conversation between an employee and another customer where they told him he actually wasn’t due for his oil change yet. Knowing they are honest enough to tell a customer that, solidified my decision to use them for all my future car service needs.Services: Tire rotations
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April 2023 by dawn gross
I love going here. Everyone is super nice and welcoming. They get me in when I’m in a bind and always do a good job. I can trust them to not take advantage, and to keep my car working safely. I will always go to this location.Service: Tires
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March 2023 by Betsie Jones
I called the folks at Pfefferle yesterday, because I was hearing a metal-on-metal sound while driving. I live a few blocks away, and was able to leave the car with the guys while I worked from home.I had made a recording of the sound, cause you know it never happens for the mechanic. They were able to detect the source of noise, and replace brake pads that were very worn down.In less than 24 hours from my first call, they had my car checked out and fixed. Polite, honest, efficient. Thank you, gentlemen!Service: Brakes
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March 2023 by Terri R.
Another great experience with Pfefferle! Very respectful of my time. They always take my car in on schedule, while others make you wait excessively. Professional and friendly.
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February 2023 by Karen Kocsis
They were able to get me in fast and get my brakes and rotors done quickly and efficiently! They were very friendly as well! I will definitely be going back for all my mechanic work!!Service: Brakes
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February 2023 by CD Miller
Like many places, the service and care is not what it used to be. Have been taking my vehicles in for their 105 point inspection for several years, especially when they run a sale. They used to do a thorough job and take their time. But this last visit they spent less than an hour on my vehicle and made service recommendations that either I or another mechanic has already taken care of within the last year, such as fluid exchanges. They even recommended replacing high dollar parts that had nothing wrong with them and showed no signs of needing replaced, like shocks and struts.My guess is that because I’ve used them for inspections before and try to fix the problem areas myself before using their mechanics, I’m not a highly valued customer they know they can rely on for their big earnings.Pfefferle isn’t the good hometown mechanic they once were, but just one of many dishonest businesses seemingly focused solely on the bottom line at the expense of customer service and quality care. Many such cases. Wouldn’t recommend.
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February 2023 by Murphy Cheek
Leaking tire on Class C motor home - they were able to accommodate me quickly and efficiently. We have all tire repair, oil changes, and mechanical repairs done there.Service: Tires
