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October 2024 by Harris
William was just the type salesperson we wanted. He was never pushy... answered every question in a forthright manner. Our bed should be delivered Thursday (We bought it on Monday). If delivery goes that smoothly it will have been an easy process. Refreshing!
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October 2024 by Samuel Tendam
Our salesman was knowledgeable, kind, and showed us a great deal. Would recommend to anyone who needs a good mattress and wants good service to match.
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October 2024 by Tara Augustine
It was a great experience and Wilson took time to she is the features of the beds and frames. We each chose a mattress and can’t wait for them to be delivered!
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October 2024 by Keith Rayburn
Salesman was very helpful
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October 2024 by Doug Partin
Not only one of the best mattress buying experiences I’ve ever had, but one of the best retail experiences I’ve ever had. William Conrad truly understands the meaning of CUSTOMER SERVICE!
Highest possible rating and Kudos to the entire Mattress Firm team.
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October 2024 by Erica Napier
My mom and I went here to get a mattress about a week ago, Shawnta was so kind and helpful. My mother is handicapped so it was tough finding the right mattress for her but Shawnta was able to do it. We were so satisfied with our experience that we ended up going back today to get a mattress for me and my husband. She got us amazing deals and we are so excited about our mattress. Thank you Shawnta! ??
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September 2024 by Lisa Oberer
Went to purchase a new mattress we were very happy with the help we received in choosing our new mattress very friendly & helpful
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September 2024 by Gregory Chura
Sales person listened to our needs, helped identify the proper product, and set up delivery. Very pleasant experience!
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September 2024 by Brad Wargo
A wonderful experience, Shawnta answered all our question and made our visit easy and fast…..
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September 2024 by Niki Parsons
Sales woman was extremely rude on 9/4/24 at 5pm. Asked if they had mattresses around $500, she looked my husband up and down and said “you won’t find a mattress for his size that’ll last 3 weeks. That price isn’t for sleeping it’s for looks”. My husband is an average sized man? I understand people have bad days but personal insults to people who are shopping at your store reflects very poor character. Will not be back. Will not recommend.
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September 2024 by Tiffany Wilson
Experience was great! Our rep was very informative and helpful.
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September 2024 by Brenda Mcdaniel
Very friendly and knowledgable sales crew.
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September 2024 by Shelly Turner
Wilson was great. Answered all my questions, was patient even when I changed the order slightly. I would return for more mattresses.
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September 2024 by Char McIntyre
Our sales representative displayed remarkable commitment by meticulously showcasing each bed and mattress to us. She provided comprehensive explanations of their unique characteristics and skillfully guided us towards the most appropriate choice that catered to my specific requirements.
Shawnta was exceptional throughout the entire process of selecting the bed and mattress.
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September 2024 by Jamo5280
Had a warranty issue going. Smooth process and great service.
