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June 2024 by Rob Nevin
Decent prices for good clothing. Helpful staff.
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June 2024 by Chacha Time
I used to love JC Penney's but that was when I was a kid and it was on High St in Hamilton, but they have changed so much through the years and it's sad.
Their prices are too much, especially in this economy, but they do have very nice bedding, or at least I think they do.
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June 2024 by Robin Johnson
Good selection, need more men's extremely casual clothes
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May 2024 by Rupert Herzog
My Wife loves this place and has replaced Kohls as her favorite store.
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May 2024 by Dar Le (atlantis800)
Get some shopping for my granddaughter for her graduation from 6th to 7th grade. The staff was very helpful.
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May 2024 by Chukwuma Okafor
My mum and wife enjoyed shopping here...
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May 2024 by Tabitha Sisson
Great summer picks. Love the vibrant colors.
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April 2024 by Dalton Matheny
Good deals
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April 2024 by JS SW
nice clean store for shopping.
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April 2024 by T T.
People are missing out on nice clothing. I always find something here and not cheaply made like Walmart then target. Great store kids stuff. I go here first @ typically find what I need. The shoes are cheap & ugly....don't recommend shoe department
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March 2024 by Catherine Bourke
I was at the JC Penney store at Bridgewater Falls on Sunday. I found a nice sweater and a tshirt for my granddaughter.
The only checkout available was at the front of the store.
There was a long wait while the clerk attended to another customer.
I couldn’t help but notice that the clerk appeared to be a teenaged male, a situation I have never encountered at Penney’s before. He was obviously chewing gum! I am in my 70’s and have certain expectations about my shopping trips.
When I finally got to the register, I couldn’t help but notice that the young man’s hair was a mess, he wore different earrings in each ear, he did not greet me or make eye contact.
On the way out of the store, I saw another item that I wanted to purchase but I was not willing to go back to the gum chewing young male!
I asked another associate that I saw passing me and explained the situation. She graciously offered to ring up the item for me and she did so. I appreciated her and her efforts to assist me.
I like shopping at this particular store but if I have to deal with cashiers like him, I won’t be coming back.
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March 2024 by Ron Barnes
Rather not say
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February 2024 by Theresa Wheeler
Why is the store so cold? I drive a great distance to Bridgewater location love jcpenney but can't shop like I want to because the store is so cold. Are you having problem with the heat?
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January 2024 by Jonathan Love
Thank you!
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January 2024 by Sheila Harris
Great sales and customer service!