-
February 2024 by BIG'O Wilson
It's okay for today
-
November 2023 by THE SKY LARKER
The employees they have there now are very helpful the ones that were there a couple of years ago or maybe longer weren't. I used to go to the other one across town just because of it but not now. The lady working there was very helpful with my ACP credit not once but twice and about to be a third time most people would have gotten aggravated with me and not help me. But the lady there was really friendly and very helpful I've been with Cricket for 10 years and I have no complaints
-
September 2023 by Brooke Stacey
I went in today wanting to change from boost to cricket. Courtney was beyond helpful, very knowledgeable, and even stepped in to help me get the account info that boost refused to give me so I could keep my phone number. 10/10 highly recommend.
-
July 2023 by Dar Le (atlantis800)
First time doing business at this location. The service was very good
-
May 2023 by Sam
I've had cricket for 8-9 years. I came in to get a new phone today. There's not a huge selection of phones in store. But the employees were kind. Fernando was extremely helpful and so friendly. He answered all of my questions, put a new case on and my screen protector on for me, and transferred all of my data from my old phone to my new phone. My screen protector looks great. There's not a single air bubble.
-
November 2022 by Marlene Mcdonald
My place to go when I have problems
-
August 2022 by Chris Fox
Awesome service every time!
-
April 2022 by carrie payne
One specific employee is rude and unprofessional. She never put a Sim card in my new phone. I've had to wait till they open to fix the problem they caused. Such an inconvenience!
-
April 2022 by Michelle Fugate
Don't like to help people properly, was kinda snotty and seem they didn't have time to help with anything.
-
March 2022 by Mark Elliot
This is my second favorite store ?
-
February 2022 by Billie Smith
Horrible customer service and super long wait. Try metro
-
February 2022 by The Savvy Couponers
Fernando did an amazing job! 100 percent recommend.
-
November 2021 by leslie love
This place is rude an they want to charge me 50 dollars for change my phone number and called lady that work there an she was nasty a rude on phone hang up they are joke there I should of ever went through them
-
October 2021 by Jennifer Peel
Sabah gave the best customer service I could have asked for. There was no pressure to spend more money than we were comfortable with. She is very kind and patient. She also suggested a savings program to help with billing expenses!
-
September 2021 by Jenny Taylor
Horrible service at 1025 High St. Hamilton, OH. Counter person who said she was the manager for four years refused to call corporate after the corporate chat rep. Stella S., asked me to return to the store and have the store call them (corporate). ( I had already been there for the same issue earlier that day, that the store would not help with). I asked the counter person her name so I could go back and tell Cricket corporate she refused to contact them like they asked me
