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April 2024 by Moussa Dem
Great customer service
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April 2024 by Smokinbill75
Customer service was excellent
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April 2024 by Naja Parker
Bill has always been very helpful, he was very polite and courteous during my mother’s storage unit being up for auction. Instead of just auctioning off her unit, he called and called and tried to do everything to save it for her.She suffered from mental health and he was always very sympathetic. I appreciate COMPASS and will recommend to everyone!
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April 2024 by Adele Staten
Wonderful service! Quick and professional! As well understanding and compassionate
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April 2024 by Jerry Miller
Good interaction with Bill on renting a 10 x 10 unit. Reasonable cost and very convenient to our location. We are renting a unit to store things as our house is prepared to be listed for sale.
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March 2024 by Michelle Parrish
Bill was very helpful and friendly. The uhaul system was down and Bill made phone calls to ensure that we received exceptional customer service. Even tho we had to go old school and do our rental by paper, Bill made the experience just as nice as having up to date technology... Technology, you either Love it or Hate it. Thank you Bill
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March 2024 by jazmyne bowers
Super friendly very welcoming great customer service even with system problems made sure to get me taken care of hassle free
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March 2024 by Cathy Cook
Bill in the front office was extremely helpful and friendly. He was also very accommodating and patient. He worked around my schedule with ease. Very polite.
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March 2024 by Edo kablegnon
They are doing good job
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March 2024 by Eran Daugherty
Amazing! Great service!
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March 2024 by Spamela Handerson
AVOID THIS PLACE IF YOURE LONG TERM!! I get that a company has to make money but the price gouging here is absolutely disgusting. They raised my rent SIX times WITHOUT warning over the term of my two year rental. And then when you go on their site, my exact unit was renting for $114. Yet I was being charged $258. I asked why and he straight up said that it's cause they don't want people here for longer than three months. So they continue to raise the rent until the person moves. Absolutely ridiculous. Then they said I'm welcome to get that price of $114 if I move all of my stuff into the unit DIRECTLY NEXT TO MINE that was the same exact size. Like what?! Just avoid these scam artists. Companies like this that exploit their customers should be outed and shamed. I'm tired of the greed and money grabbing. Enough is enough. I have the receipts and screenshots to prove everything but apparently I can't upload it here.
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March 2024 by Thomas
Bill was great and helped me out with my needs
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March 2024 by Buckeye F'ever
Bill is the most exceptional manager I have ever come across .. amazing customer care skills and attitude
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March 2024 by Swishy
Bill was friendly and helpful. Everything seems great so far.
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March 2024 by Stuart Marshall
This is a great well kept facility. Bill has been a wonderful help in assisting with our needs on site. Very friendly.