-
February 2024 by Stuart Diamond
Came into get a car charger, Cody was very informative and helped out a lot. Ended up leaving with a new phone in tip of all that.
-
January 2024 by Danny Steele
The only thing is, they don't have the peaple trained to work on phones when they broken!
-
January 2024 by Mz Tina Mccloud
Happy with my watch purchase. ⌚️
-
January 2024 by Jesse Wanstrath
The store manager Matt was great. Very professional, quick, and made things easy. Will def be coming back to this store from now on. Thanks Matt
-
January 2024 by Ryan Young
Bridgewater AT&T employee ordered incorrect phone. (accidents happen) Unfortunately I didn’t catch it until it was shipped to my home. Went back to store to return it. To be told they will NOT honor the promotion, when I purchased it!! Awful customer service for a customer that has been with them for 10+ years…
-
November 2023 by ForeignEyes Dreadhead
So I walked in and was told someone would be with me around 2pm. It was only 2 works. Long story short by 2:30 pm everyone was acknowledged, and helped while I just sat there and wasn’t even looked at. Guess it is very easy to hide with this bright, yellow skin and nappy locs on my head! I think I know why I was looked over but they won’t be getting my business or anyone else’s I know!
-
November 2023 by Jennifer Wilson
Dan Ivers was GREAT at fixing my problem with my phone. Thank you Dan
-
July 2023 by Cheryl C.
This store is the BEST AT&T store!! I've had great service here many times after having to go somewhere else due to traveling and will never go to a different store now. Started with James (Bond) ;-) couple of years ago and Matt today was phenomenal!!! AT&T needs to set this store as "how all others should be"! Great service, knowledgeable people, motivated to help and they don't lock the doors like the one in west chester to keep from having to work! A+++++
-
May 2023 by Matthew Bradley
Matt and Spencer provided the best customer service I have ever received, and I highly recommend that they receive pay raises as to keep them at this location.
-
March 2023 by ben wilkie
I had a great experience at this store. The store was super clean and organized and mark provided beyond exceptional service in getting me my new phone. I can’t recommend this store enough
-
February 2023 by Jatt S.
spenser and shawn are most helpfull person i appreciate them alot thanks for help i got new ipad and iphone
-
January 2023 by Kurt D.
DO NOT EVER, and I MEAN EVERRRRR DO BUSINESS WITH THIS AT&T LOCATION !!!!!!!!! Managment is RUDE, CONDENSENDING and plain ole don't care about his Customers....... Call them and press option 4 and let them know this is not how you treat customers..... Just told me if I do show up with Local Law Enforcement to file a report (which btw Corporate gave me the advice to file a report so I have a paper trail) that he will have me Trespassed hahahahaha Are you kidding me..... Ask for Mgr: Sean or Asst Mgr: Jerry ===AT&T Bridgewater Falls Location=== 3397 Princeton Rd Suite 107, Hamilton, OH 45011 (513) 868-7000 They still have not refunded our $53.50 in almost 2 weeks now and keep giving us the run around telling us it's our Bank, or to call the main AT&T number. We've done it all and this stuck-up Manager blows us off and keeps giving us excuse after excuse and bad information. The Retention Rep even got to hear how the MGR is and has filed an internal complaint about him also. They basically pulled a bait and switch on us and then charged my card the activation/service fee 1st and made us think all was good. once that was done and the phone was about to be setup and activated the sales rep got a notification that the price of the phone was wrong due to someone not pulling the EXPIRED Price Cards and came back wanting more money. We decided if they ewont honor the advertised price then we dont want to continue with the transaction. Claimed the processed the refund and would take 3-5 business days and would go on directly to my card. well been right under 2 weeks and still no refund and the manager keeps blowing me off........ AGAIN DO NOT BUY OR DEAL WITH THIS LOCATIN UNLESS YOU WANT TO DEAL WITH BAIR SWITCHERS AND MANAGEMENT THAT IS NOT ONLY INCOMPETANT BUT ALSO STUCK UP, COCKY AND RUDE...... He fits right in with the local residents, very rich and snooty neighborhood
-
November 2022 by Kristen Hamilton
Spencer at the AT&T store at Bridgewater Falls helped me transfer all of my information to my new phone from my old phone. He was polite, helpful, patient and beyond helpful. I will always come back to this location because of Spencer's customer service. Thank you!!
-
November 2022 by James Miller
I went in to get my Fiancé a new phone so she could upgrade from the iPhone 11 XS to the 14 plus in purple. I was greeted immediately and the salesman was very nice. I ended up doing the same and upgraded from my 11 Pro Max to a Red iPhone 14 plus. I had both old phones already paid off and with trading them in my bill was still cheaper than what I was originally paying. Thanks Cody for your help!
-
November 2022 by Alexis P
Christian(?) C. at the bridgewater location was amazing! He was extremely personable, knowledgeable, and overall kind. He never seemed rushed and actually let us take our time with the process - Even if it cut his. I wish I could give him 10000 stars! ⭐️
