Ricart Ford Service is a highly praised automotive service center that consistently delivers exceptional customer service. Customers describe their experience as being treated like VIPs, with attentive and knowledgeable staff who go above and beyond to meet their needs. The facility is well-maintained, with a clean and comfortable waiting area that includes amenities like a high-end coffee maker. While there may be occasional challenges in reaching the right person quickly over the phone, the in-person service is consistently prompt and efficient. Employees like Devin and Evan are highlighted for their excellent communication and problem-solving skills, ensuring a smooth and satisfactory service experience. However, one customer did express disappointment after spending a significant amount on a repair, only to have the issue reoccur. This suggests that while the overall service quality is high, there may be room for improvement in certain aspects of the repair work. Overall, Ricart Ford Service is a trusted automotive service provider that prioritizes customer satisfaction, with many loyal customers praising the exceptional service they receive.
Very kind, professional, and courteous staff and fair prices. ?
December 2023
From the moment I pull on to their lot to moment I leave I get treated like a VIP. From sales to service to rental car. Rick, you have world-class, TOP-notch employees!! There is a reason why #1 is in your name and you "WOW" me each and every time!! If you aren't a customer yet, you're missing out!!
December 2023
At times it’s hard to get ahold of the right person quickly over the phone, but while I was at the location they were happy to help and service was fairly quick.
