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May 2024 by Brandi Newland
You are known for office supplies/print/fax and you only have 1 machine???? And the machine said 22 minutes to send 10 pages. There’s a line 7 people deep ????. Looks like I need to start a business! ?
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May 2024 by Kimberly B
Great experience at the Grove City store. Everyone I encountered was helpful and courteous. They understand what good customer service looks like. I love my new office chair!!!
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April 2024 by Fernando
Simple business cards took 3 days to be ready. No staff to help.
Do not send your orders here, you will be disappointed.
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February 2024 by Tyler Hamrick
Great experience here printing. Paper stock and color are great. I print a lot for work and Staples has better color and paper stock than Kinkos in my opinion. Abby who works the print area was very helpful and accommodating. Highly recommended
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February 2024 by Don Cook
PLEASE DON'T BUY EXTENDED WARRANTY. nothing like but trouble
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January 2024 by Aubrey Starr
I had an issue with an online print order I made. I brought it back into the store to have it fixed. The woman behind the print counter took care of me. Great customer service!
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December 2023 by Its me Edna
The copy & print center was so much better before... the ladies in there now, don't give you options at all, and just want you to go do everything online. Sometimes, you need some advice and actual customer service. I used to love this store because I could find that here, but not anymore.
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December 2023 by david lynn
i am tech illiterate and charlie helped me find what i need,and assisted me very patiently. charlie is very professional and knowledgable.
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November 2023 by kim turley
This used to be the best Staples store for customer service and cleanliness. The previous staff is no longer there and they were the best. I walked around this store for approximately 20 minutes. I was not greeted when I walked in and there were 2 employees at the service desk and two at print and no one acknowledged me. There were things in all the wrong spots and it looked like a train wreck.
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September 2023 by Ezra Devor
Store route like marijuana and the store manager smelled like booze.
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August 2023 by Atecsigns
Good place.
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July 2023 by V L Brown
This location needs to hire more staff.
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May 2023 by S Diamond
Printed via email at this Staples for over 10 years. Went to pick up my completed files 15 minutes before they closed and the files were completed incorrect for the 3x.Ryan who was working closing hours @ 5:45/6:00pm, April 29 did not want to rectify or assist me since it was 15 minutes before closing and appeared to be disengaged from our conversation. Wouldn’t even look me in the eye when I was speaking to him acted like I was a waste of his time and he wanted to leave.A manager then had to come over and try to assist me to rectify the situation, which would have been an easy task to rectify as you should do working in the “printing dept”, that’s if you cared enough to do so.If you can’t work with people, then don’t work in the Customer Service industry, it would be more beneficial to customers to put yourself behind a desk in a cubicle.Customers are important and we pay for our product. If you don’t deliver the product properly, then you need to understand the appropriate ways to deal with the situation and “listen” to the customer!
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May 2023 by Kirsten B.
Printed via email at this Staples for over 10 years. Went to pick up my completed files 15 minutes before they closed and the files were completed incorrect for the 3x. The gentleman working closing hours @ 5:45/6:00pm, April 29 did not want to rectify or assist me since it was 15 minutes before closing and appeared to be disengaged from our conversation. Wouldn't even look me in the eye when I was speaking to him acted like I was a waste of his time and he wanted to leave. A manager then had to come over and try to assist me to rectify the situation, which would have been an easy task to rectify as you should do working in the "printing dept", that's if you cared enough to do so. If you can't work with people, then don't work in the Customer Service industry, it would be more beneficial to customers to put yourself behind a desk in a cubicle. Customers are important and we pay for our product. If you don't deliver the product properly, then you need to understand the appropriate ways to deal with the situation and "listen" to the customer! Also, FYI they charge $1 per copy or page. ex...to print 20 pages it's $20! Buy your own printer.
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February 2023 by kristy recob
Very good customer service. Everyone was friendly and willing to help. The store was also very organized and well stocked . :) 10/10
