Cricket Wireless Authorized Retailer provides friendly and helpful customer service with a team of knowledgeable employees. Several customers praised the staff for their politeness, patience, and professionalism. Arianna stood out for her informative assistance, helping customers upgrade and switch their phones easily, and making the process enjoyable. Her helpful attitude and clear explanations made a strong positive impression, encouraging multiple customers to leave reviews specifically mentioning her kindness and expertise. Jose was also noted for his helpfulness when assisting with new phone options, ensuring customers left satisfied. Jazmine provided excellent support during troubleshooting and was pleasant to speak with, while Ali impressed a customer with his courtesy, respect, and helpfulness, making a difficult situation easier. The store itself is described as clean and modern, with staff who truly know what they are doing. One customer appreciated the staff’s effort in helping to port a number from another provider, highlighting their patience and willingness to go above and beyond. Overall, the store offers a welcoming environment with professional staff dedicated to providing a positive customer experience.
I visited the store on 8/10/25.. Arianna was the person who helped me upgrade my phone.. she was very informative and very helpful. She even made me aware of a new plan that I changed to. She is very informative and she does very well at her job.
January 2025
Great service! Franco was extremely friendly and gave me great service.
March 2024
Excellent customer service. I went to this store because I wanted a new phone. Jose was very helpful. He explained all my options and I left the store feeling very satisfied with the service. It’s clearly a team with very friendly and knowledgeable staff. 100% recommend.
