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November 2023 by Jean Diamond
Case is the best! Top notch customer service. Saved me a small fortune by finding vision benefits I didn’t know I had.Combined with promotions and sales I can’t believe what I saved! Give that man a raise…
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November 2023 by Scott Freeman
The Dr was very fast but nice courteous it just seemed a little too quick like maybe possibly miss something and this was after I told her I have a worry about glucoma or cataracts again possibly inherited
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September 2023 by Sue Tresenrider
Very courteous, helpful employees enjoying their jobs.No wait for my scheduled exam time. I selected my glasses with Rhenna, who was extremely helpful in finding my frames and saving me some money!
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September 2023 by Audra Kessler
HIGHLY RECOMMEND!! From the moment we stepped in everyone was very kind, attentive and respectful. We were made to feel comfortable and they made sure we understood everything each step of the way!!!! You definitely won't be disappointed!!! 10/10
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September 2023 by Floyd Jackson
Management at this location is awesome, warm and extremely hospitable along with the Staff/Doctors. Prices are fair, and this location is my favorite from Tennessee and all of Ohio. If you want to save get into the eye care club. It’s $99.00 but you’ll save a ton if you have really bad vision like myself.
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August 2023 by Kellie Michelle
This place was amazing!! Dr. Lacey Jacobs, O.D. is the BEST!!! If you are wondering if you should schedule at this location DO IT!! Ms. Rheanna helped me pick out the perfect frames and we laughed and had a good time doing it. And let's not forgot the wonderful reception and check in at the desk as well as my initial testing and prep for the doctor( sorry sweetie I can't remember your name ) but you made me feel right at home. I will see them all again when my glasses come in soon.
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August 2023 by Chris Biro
Read other reviews and realized I'm not the only one to get poor service. It might be easier to take names down when customers come in and call them in the order they come in. I talked to 2 other customers that day and all felt the same way. Just a suggestion ?
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August 2023 by Chrissy Ince
Went here a few months ago and got glasses and contacts the experience was great until I got my contacts in the mail and put them in and couldn’t see out of them got another follow up and she changed the prescription waited and got those in the mail and still it’s wrong I can’t see clear through them I even started getting migraines from wearing them finally called yesterday to be told to get a second opinion…I called my old dr to get my old prescription and dr Jacob had prescribe me the wrong prescription all along and almost cost me my job because I didn’t know why I was having migraines and I can’t work while having them….it’s very unacceptable how she handled this situation
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June 2023 by Jayden Scales
I was in and out in about in hour and I got 2 pairs of glasses as well as an eye exam for 79.95. This was with no insurance as well. I have to say, I had a great experience, the staff were extremely friendly and helpful. I will definitely be returning when I need to get new pairs of glasses.
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May 2023 by JustJess
Everyone here was so nice and helpful. I knew my glasses would cost more because I have high index, progressive lenses as well as no glare and light adaptive add-ons. I was still able to buy 2 pairs of glasses for half the cost of a single pair at the private practice doctors office. I can’t say enough great things about my optician, Case Lewis!! He was courteous, professional, answered all of my questions, and made sure I got the best deal possible. Thank you, Case!! Can’t wait for my glasses to come in!
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March 2023 by Lew Willey
One of the most unbelievable customer service experiences in my life, which as we all know is very hard to come by. The manager, Justin and assistant manager Denice went far above and beyond my expectations. My son was smiling when we concluded business there and couldn't have imagined a better experience. Highly recommended!!!
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March 2023 by Lisa Steward
My experience at Americas Best was fabulous!! Denece Kavanaugh made sure that I was happy before I left her store! If I could give her a thousand stars, I sure would! Thank You for your kindness. Wanted to add.. this was at the Grove City Store Buckeye Parkway!
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February 2023 by Allen Largan
I had one of the best experiences ever had an eye exam facility. From the check-in process the staff at the front desk to the person that tested my eyes to the doctor getting my prescription getting checked out was an amazing experience. The manager helped me check out and was amazing and very friendly and was a blessing ? her name was Denece K. I would recommend coming here, I will be a lifetime customer here I give this location 10 stars
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February 2023 by Rebecca Reagan
I went here a couple years ago. Although the staff was very friendly, the prices are very misleading. If you can get close to the advertised price, you are doing well. My experience was way more. As with anything, read the fine print. And, you dont know how much you owe until you are ready to leave. Then, you feel obligated. I wont go back.
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February 2023 by Amber M
Excellent customer service! All the staff are super nice. Justin was great time. Helped us so much picking out what will work perfect for us!
