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September 2024 by Jenny Jarvis
Always helpful and gets my car in fast.
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September 2024 by Mason Schilling
good people good service, guy answering phones was kinda rude(think his name was ray). would be 5 stars but for the amount of money i spent i got decent parts.
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August 2024 by Deatra Lackey
These guys are the best mechanics in town. Ryan is a great guy, he’s honest and does not try to rip you off like the dealerships. 10/10 highly recommend.
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August 2024 by Maddie Munro
Just bought a 2017 Mazda CX5 and asked these guys to do a used vehicle inspection. My tire pressure light was on but the pressure would read as normal, only complaint.
Get my keys back and they tell me all four TPMS sensors are dead and my rear brake pads are “at 30% and need to be replaced in the next 5,000 miles.” Called my dad up to borrow his garage, pull those wheels off and my pads are BRAND new.
Asked Ryan if he’d like to explain that to me and he just told me he wasn’t sure why I was told that. He looked at my car himself…. Totally have to wonder if it’s because I walked in alone as a young woman—- I’m returning the pads I bought to do it my damn self and getting my pressure sensors looked at elsewhere.
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July 2024 by Libby Ulrey
I cannot say enough good things about this place! Drove down to Cincinnati today from Muncie, Indiana, to make a Facebook Marketplace purchase for my brother's birthday. After stopping at a store to make a return, I tried to restart my car and heard a loud pop and saw smoke or steam escape out from under my hood. NOT a good feeling being a female, alone, 2 hours from home. After researching online the possible problem & checking my oil & coolant reserve, I called Sumner's (after calling one other place & getting voicemail) to see if it was safe to drive back home, & Ryan answered right away, & after finding out I was far from home, said to bring it in and he would work it in. I was there 2 to 3hrs because they had to wait a long time for my engine to cool, so I was able to observe many customer interactions and services performed. All of them were professional, courteous, and knowledgeable. After much testing of my coolant system, they could not find a problem and were not going to take any money from me. In a world where dealerships and chain stores will make up a repair, not actually do it, and still charge unsuspecting victims exhorbant prices(have seen this done)...this place is a true Diamond in the Rough!!! I wish I could've left more money, but I can and will leave my Highest Recommendation! Because they didn't have to bother with me, they had many customers, they didn't have to work me in, they didn't have to say, "No charge", they could've been making more money...BUT they did! They had compassion and they cared. They took a load off of me & I had no problems driving home...and the peace of mind that gave
me....PRICELESS!!! So in return I am not only giving them a Well Deserved Shout Out, but also asking God to bless & protect Ryan, his lovely family, his employees and his life & business in every way!!!
THANK*YOU*SO*MUCH!!!!
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July 2024 by Hezekiah Walker
They always take care of you
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July 2024 by Jamie Mcwilliams
These mechanics is my favorite mechanics to take all my car they the only mechanics I would take my car to. Mr. Ryan gets me right every time fast work and amazing
Customer service.
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June 2024 by Jason Rowe
By far the best auto repair shop around! Always willing to an accommodate your needs and since I depend on my vehicle for my business they are quick to get me back on the road. As someone who could do most auto repairs myself but the time saved for my business by their quick servicing is well worth it. Not to mention that they have the best prices around on all kinds of repairs. Check out this family owned repair shop for your vehicle needs. You can rest assured that they will get you safely back on the road!
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June 2024 by Ferris Silva
By far some of the best overall service in the tristate area
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June 2024 by Ben Drummer
Used them for first time for warranty work. Hyundai couldn't get me in for another 30 or 40 days so I gave sumner a chance. I was very impressed and will be coming back...prices were reasonable for my car (hyundai equus) even if I didn't have warranty
Great customer service from Ron and Ryan.. they got me in and out in one day for an alternator..
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April 2024 by Joe Staneck
The work is efficient and good explanation and recommendations without feeling pressured. Usually able to get you in pretty quickly. My go to for oil changes and for bigger fixes which thankfully has not been a big need (knock on wood).
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April 2024 by Felicia H
This place is professional...Ryan got my car in to put a starter in quick..Thanks Ryan
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April 2024 by Justin Amend
I will drive an hour to have my car serviced here. The owner/workers are by far the most knowledgeable, honest, and kind mechanics I’ve worked with.
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March 2024 by TTGloading
They are Very respectful and very helpful they make sure that your car is squared away and if they end up doing something or messing something up they always find a solution that works out for you. Ryan is very dependable
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March 2024 by ben groh
Great service. Quick turnover. Very kind and honest. Recommend.
