Pathways Financial Credit Union is a member-owned institution where members are the first priority. The staff at the Grandview branch is consistently described as very helpful, professional, super nice, and knowledgeable. Customers report receiving excellent customer service and being treated with respect. Specific highlights include a painless process for setting up accounts and securing loans, with staff providing real answers and sound advice. Members appreciate the lower lending rates, higher deposit rates, and lower fees compared to big banks. The overall experience makes members feel the difference and look forward to a lasting relationship, positioning Pathways as a trusted partner for financial needs.
Janiyah was AMAZING and I’m THANKFUL that she went above and beyond for me and resolved all of my issues and concerns as I was very frustrated with the process …
May 2024
I was looking to set up a checking account and it was so easy to set it up , Great customer service!
April 2024
I walked into the Grandview branch and the staff was very helpful. The members service manager Rayan Silie was able to set up my accounts in just a few minutes and was very professional.I am looking forward to being a member here for years to come.