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March 2024 by Evalie Woodruff
Overall was not a great experience. I walked in to check in for my appointment and was screamed at by some hysterical woman named Cheryl for arriving 2 minutes later than I was supposed to.
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March 2024 by halima
Cheryl was extremely rude to me and practically racist as well!? She also cancelled my appointment out of nowhere, and my chronic back pain had to suffer for another day! Shame on you Cheryl.
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March 2024 by Lisa Glidden
Peter is the BEST. Nice atmosphere. Always clean and comfortable
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February 2024 by iamthecudaboy
My massage was great. The price was like sticker shock! The website said $75. Per hour. When checking out for my 1 hr massage it was $134! Then there's tipping!? First timers look close before checking in. Unlikely I will ever go back there.
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January 2024 by Diana Blakeman
Jenna was fabulous. Worked on all the tight spots where I told her. I already scheduled with her in a couple weeks! Cant wait
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December 2023 by Sue Wickenheiser
Dimitri Does An Excellent JobAll The Staff Is Very Friendly And Helpful.
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November 2023 by Kurt Bateman
Closed for Thanksgiving on Nov 11th !?
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October 2023 by David Sizemore (Lone Crow)
I booked my wife for a 60 minute massage and 30 mins high tension relief that should be an hour and a half yet my wife was pushed out the door slightly over an hour after walking in. Tim the masseuse needs an entire pack of tic tacs and then they broke out with a price much higher than what it said when booking the appointment very disappointing first and probably last experience with massage envy i dont know how they are able to get away with such price gouging and poor quality of work. I would never recommend this place to anyone
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October 2023 by Mileaux
Tim was incredible with the right amount of pressure, very courteous to what I needed and listened when I said either I needed more or less pressure in certain zones. Definitely a great asset to this location!
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July 2023 by Dmartin42
I knew the misogynist meant business when he called me daddy. He took his big Shrek hands and slapped me around the room. At one point, I was standing and he was on the bed. I could not of asked for a better experience. 420/69 would go againThey cut me out of my 60 minute massage and didn’t get to my scalp so I was very disappointed.
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May 2023 by Brittany Goldsmith
I’ve had about 6 prenatal massages now and Nikki is fire!! She is very attentive to what I want done and seems to find every ache and pain I have. I will continue to go after I have my baby. Can’t wait to add some add-ons as well. Availability is never an issue and their prices are very reasonable with their membership especially.. Ask for Nikki!! She will not disappoint and thank you for always taking care of me to her and the whole staff!!
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April 2023 by Dan Alspach
Not happy with my experience with massage envy ,whatever you do DO NOT sign any long contracts with these people , you'll be sorry . Lawsuits are pending ..way way over priced also NOT RECOMMENDED
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October 2022 by kirstin pease
My boyfriend booked a prenatal massage for my birthday. It was my first massage so I was nervous especially with being pregnant. Everyone from the front desk to my masseuse, Nikki, were so kind and nice. They care a lot about consent which is important to me. Nikki made me feel so comfortable and it was such a great massage I almost fell asleep lol. I will definitely be back!!
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August 2022 by Stacey Fisher
I received a gift card from my daughter for my birthday. So I scheduled a facial online for the Massage Envy at Grandview Yard. Redid my whole work location and work day around this appointment I made. To arrive and be told I’m sorry but when you book online those appointments don’t always accept. I explained I rearranged my whole day for this and she did say I don’t recommend using the app to schedule, I said I didn’t I used your website. She proceeded to offer me an appointment at 2 or 3 today which was nice of her but does not work for me because I took this time off to get it done. Long story short. It’s very frustrating when you plan your whole day around an event to help relieve some stress and the event ends up causing so much more stress!
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August 2022 by Stacey Dawn
I've always had a positive experience with Massage Envy. The therapists have been professional in my experience. I love Alexis at the Grandview location. Plan ahead because she is always booked for weeks out.