7:30AM - 6PM
885 Main St, Grafton“Pulled in to grab a couple bags of topsoil only to find out that they had closed 30 minutes prior to my arrival. Associates saw me start to leave and asked me what I needed. They loaded the bags while I paid. Definitely did not have to help me since closing time had well passed. I appreciate you guys for doing that for me. Top notch customer service!”
“These guys really are great at what they do. I have been using them for years and they've always gone above and beyond to make sure I have what I need to do my job.”
7AM - 9PM
430 Oberlin Rd, Elyria“Hi. I went to rural king on April 29th 24. I had trouble with a pool. I payed for warranty and they didn't have the same one. I wasn't happy that I had to pay the difference because they no longer have it. After taking apart and bringing up the whole pool so I can get it rectified by myself and daughter the 2 ladies in their helped me! These women worked there but off! These 2 girls had to take all of the heavy stuff out for the customers. I wish I knew there names because they was so kind and was very much over worked. I was there almost 2 hours while These 2 woman worked the whole store ! There was other employees but let me tell you these 2 was above and beyond! They need a vacation and better pay I'm sure! And they including me did what I'm sure a man is being paid for. Lifting very heavy stuff. With no man around to be seen! Except to shut the door after to my truck! I appreciate these 2 because if not I would have been very upset!”
“I would like to commend and thank Corey at the Customer Service desk at the Elyria store. I needed a Kobalt mower blade that was out of stock at the Elyria store. He was very resourceful in finding a store that presumably had one in stock, then persisted via telephone to make sure that it was truly on the shelf, and even gave us the name of the person who would hand it to us. Thanks very much. It was all true!”
6AM - 10PM
150 Market Dr, Elyria“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“Love both my Ridgid hand tools and power tools. Lifetime warranty can't be beat. I love that I can drop off tools for repair at so many places near work, home, and even where I vacation. Can't wait to see what they come out with this year.”
“I needed a special fitting for a main water line for my house that none of the big store knew anything about.. I called here and over the phone he knew what I had.. went there and they fixed me right up.told me what to do and I had it fixed in 30 minutes just like he said. Love this place and all the friendly people. Thank you spitzer hardware.”