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January 2023 by Shayla Stemple
The quality is absolutely wonderful. You get what you pay for! I am an interior designer and have trusted my business to them for three years now. Megan is wonderful... even the delivery crews are wonderful. Shop local :)
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October 2021 by Robert D'Errico
Excellent service and great people who care.
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August 2021 by Margaret Dubaj
This business is excellent with affordable prices! I recently had new foam replaced in my sagging couch cushions. What a difference it made! It's like a brand new couch. I'm looking forward to many more years with this piece of furniture now. Thank you Soft Touch Furniture.
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January 2021 by Anna Palmer
They refinished my table top. It turned out beautiful.Ron was so nice and helpful. The delivery person was very friendly and professional. I would highly recommend them.
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October 2020 by Jim S.
My favorite comfy, fall-to-sleep-watching-TV couch finally gave way (weigh!) to years of abuse from my habit of using it as a bed. The frame collapsed and the springs, sprung, to the point that there was just a large hole left in the center of the couch, which probably contained preserved remnants of TV Dinners as well as multiple lost cat toys. Jimmy Hoffa may have ended up in there too, but I wasn't brave enough to stick my hand down in it to find out. Other than the planet-sized, devouring Black Hole in the middle of the couch, it was still in pretty good condition. I hated the idea of having to buy a new couch, as well as the fact that the matching furniture was in good condition. I drive by Soft Touch multiple times a day, but wasn't sure if they did repair work like what my couch needed, or if it would be too expensive to bother repairing. Turns out the folks there were super friendly and gave me an up-front estimate of about $300 for the repair. I gave the OK to fix it, as a new replacement for the couch was about $1200 - $1500. I left the couch and in less than a week - Boom!, they called saying it was finished. I picked the couch up and learned they had replaced the main beam which had broken, with a much more stout piece of wood. It should be good for another 10 years of couch-surfing if the cats don't destroy it. I am really happy because I just love my old, comfy couch. I'm not an easy guy to please service wise, but the folks at Soft Touch Furniture really aced this repair. I bought myself a new tool box with the money saved over buying new and repairing it kept the old couch out of a landfill, saving the environment a bit as an added bonus. Sadly, still no word about Hoffa being found, but perhaps like the moldy TV dinner trays, the good folks at Soft Touch just took care of the problem discreetly. My cats however, are convinced their old toys are still hidden in the couch, somewhere, and have no interest in hearing my assurances to the contrary. Their search continues. . .
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November 2019 by Cheryl Driessnack Davanzo
Great experience with Soft Touch and staff...we wanted a unique booth for our hard to fit space and they delivered!! Thanks to Bob, Megan, Anne, Ron and Randy...y’all were wonderful and a pleasure to work with! Thank you, thank you!!
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June 2019 by jballew381
I've had multiple pieces refinished by this company. The quality of work is unsurpassed by anyone else. You're going to pay more to have the best working on your furniture.
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November 2018 by William Matsouris Sr.
They are the best in the furniture business
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August 2018 by Bette Stadlen
About fifteen years ago I inherited two heavy New England maple bedroom nightstands from my parents. One was almost completely ruined on the top and interior bookholder because my father had repeatedly spilled glasses of water. The finish was eaten away and the wood was warped. Scarscella Furniture recommended Soft Touch. A gentleman came out looked at the matching nightstand to get a feel of the shade, etc., took the ruined one back to the shop, and when it was returned to me it was fabulous, looked brand new, and the coloration matched the other one perfectly. I could not get over the quality of the work. It has remained unblemished to this day. A friend recently asking me for a recommendation brought their name up again. I highly recommend their workmanship.
