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September 2024 by Joyce Grimm
They took great care of my mom
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September 2024 by Brenda Silveous
Thank you to all the staff that took such great care of my Grandma! The facility was always cared for as was she! We were always welcomed by the staff and other residents! Highly recommend this home for your loved one!
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September 2024 by Nicole Wilging
Horrible place for hospice. Never had enough staff for 1:1 care, had to call patients family in to help care for patients.
Currently calling family for collections while we say goodbye to our grandmother.
Absolutely insane place, do NOT put your loved ones here.
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April 2024 by Debra Major
My dad, Larry Henderson, was at GRV for 80 days. He arrived immobile & was walking with the aid of a walker at his release. The therapists were patient & kindly persistent. The nurses & aides in Hall 300 were attentive & compassionate. The admin staff was helpful navigating insurance & the transition to home. The center has engaging events planned all the time & the food is delicious, too. Our family is forever grateful to this terrific staff for everything they did to support Larry! Thank you!
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December 2023 by Diane Trabbic
The staff here is truly amazing. They care for my dad and attend to his needs in a timely manner. The nurses, aides, physical therapists, and speech therapist genuinely care for his well-being, progress and overall health. Everyone is helpful when we have questions or concerns. The food is good too! I would recommend Genoa to anyone.
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March 2023 by Jlynnkin
This is a place that I personally would stay at and that says alot! They have themed dinners that are fantastic, parties and outings. They stand above the rest for a reason. EMPATHY. If you find yourself or a loved one in need of extra care please look into Esther's Law. Thus grants families the right to have video cameras in there rooms. They never gave me any issues! I HIGHLY recommend them. I did notice staff shortages at times, but thats everywhere. Best place for care!
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October 2022 by Adrienne Sedlmeier
I am the medical director at this facility and am very happy with the care that they give my patients. Staff cares about the people that live here, and those that come for short term skilled care, as well.
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January 2022 by Bunny Rabbitt
My mother in law has been placed here. I cannot say enough about the staff. Everyone has been so professional and kind. We are very pleased with her care.
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April 2020 by Brenda Pahl
This is a wonderful new home for my mom! The staff is friendly, caring, and professional! I wouldn’t have her any place else! I thank God daily for GCC!
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December 2019 by Bryanne Lee
Dedicated, friendly service in an amazing small town community! I’ve worked for Trilogy Health services for 7 years and it’s the best place and company I have ever worked for! Genoa Retirement Village is absolutely committed to exceeding their customers expectations!
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September 2019 by Reynalda Perez
Nice place, friendly people, love the staff:)
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September 2018 by Michelle Cramer
Great first impression, was promptly greeted when I arrived at facility by receptionist. Facility was clean, staff dressed professional and call lights were answered in a timely. Residents were enjoying activities and so many options offered to make them feel at home. They had fresh popcorn available for residents and visitors.
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September 2018 by Lori Gonzales
Excellent care and great customer service.
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September 2018 by Jeanne Davies
The staff has been very knowledgeable and extremely helpful. I feel relieved knowing my parents are being cared for 24/7.
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September 2018 by Ashley TV For You
Great friendly staff! Meals are amazing always many alternate choices .
