8:30AM - 5PM
12804 Chillicothe Rd, Chesterland“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”
“I use this post office because the staff is exceptional. Individually and collectively, the staff is kind, patient, helpful, and funny! I never leave without a smile. Want to feel human and helped with knowledge AND kindness? This is the place.”
“Lovely, clean, a table for packing with cute pens. Customer service was really good, smiley and helpful staff! Was mine and my husband's first time using this office. Very happy!”
12:30 - 4:30PM 8:30AM - 12PM
14837 Chillicothe Rd, Novelty“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
“Awful, likely racist, reviews — one calling it “ghetto”… completely unacceptable. This place is great, with great people! I wish I could provide the man’s name who helped me, but it’s not on my receipt. “Clerk #25,” if that helps. Don’t blame this specific store for the overall shortcomings of the government / USPS!”
“I love this service and a huge shout-out to Arnie my mailman most days lol he is great personable. I hope I don't get him in trouble but today I needed help plugging my trimmer in and he did it in 2 seconds thanks so much love him”
“My mailman is the best mailman ever he's so respectable he tries to meet our needs always communicating when we ask him a question he helps me to find out or tell me what I need To do about situations. When I needed to go out of town he told me I can put my mail on hold. When he is gone I know because he does his job regardless how These ignorant people in my building act he still does his job right the other ones they do whatever don't close the mailbox leave them all standing open mail everywhere I'm glad he don't take it out on the rest of us that do appreciate him because he could do that but he don't. I've been in this building about 10 years and he's been my mailman maybe half of them I don't know but I do know that he's been the same no I don't like in a girlfriend boyfriend way I'm old enough almost to be his mother my son is 40 I'm not just saying this I mean every word I said he is nice and handsome though he's always clean smell good his appearance is professional I'm retired and disabled he will help me if I need it he's one of y'all good ones give him a raise he deserve it working in my building bluestone building B I thank God for him”
8:30AM - 5:30PM
3675 Warrensville Center Rd, Cleveland“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”
“I haven't been to a post office in years, but I went today because I needed a money order, and had to mail two packages.I was pleasantly surprised, after reading the bad reviews of this location.This post office is large and clean. They sell birthday cards, gift cards, and decorative mailing boxes and envelopes, in addition to standard postal products.The staff is friendly and helpful.No complaints here!”
8:30AM - 5:30PM
1568 S Green Rd, Cleveland“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
“Matilda is PROFESSIONAL and provided me with the CORRECT "Confirmation of Mailing" PRINTED POSTAGE CANCELLATION that MATCHES the Printed Receipt on my Form. Peace of mind when mailing Tax Documents!!!”
8:30AM - 5:30PM
89 Willis St, Bedford“Love this location. The two ladies that work the front desk are amazing. They keep you from making mistakes that would impact your delivery times. They are very nice and courtes.”
“09/28/23 ...I live in one of the apartments on Lakeshore Blvd. I've been unable to leave my apartment since 09/15 due to mobility issues. Today our mail carrier blessed me by bringing my mail to my apartment and leaving it outside my door ....I live on the fourth floor. Just wanted to say thank you and you are truly appreciated. YOU REALLY MADE MY DAY. Blessed be.”
“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”