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“I've always had great service from the USPS employees here. There are times the location is randomly closed for an hour but it's my go-to USPS location.”
“Got there wondering about an important document that I needed to send overseas, and have to make it express, Jonathan helped me with details about how to send it, great customer service, Go Jonathan!”
“This is the only post office in the Columbus area that when mailing overnight packages, the package will be delivered on time. Cut off time is 5pm for overnight delivery (post office is open till 6pm). Sometimes there is a long line and only 2 people working, but those 2 people are very friendly.”
2 - 5PM 9AM - 1PM
2873 W Broad St, Columbus
Post Offices
“Had no clue what I was doing when it came to shipping out an Xbox but an employee in there named Curt was super helpful! Helped me figure out which box and shipping method to use and was extremely patient with me while I figured out what I was doing. Thank you again to him!!”
“Hey! Shout out to Dwight and Sarah! This post office? It effing rules! I go here everyday. Why? I run my own business and I love the service I get here. Sure I could print my own labels but... No way, this place has never let me down. They have never made a mistake. They know me personally now from years of going in all the time and I sincerely enjoy seeing them and chatting for a minute. They are always pleasant, helpful, and very good at their jobs. Do not even worry about sending your mail out here, it is in good hands.”
“I came in there today and a black woman was working one of the lanes but I did not catch her name. She was delightful. She was fast at her job, helpful, and even while being very personable to young child with downs. She made a point of looking out and telling me to put a return address on a letter that I was sending with my property tax check. I'm no fan of postal workers due to bad experiences in the past but this lady was the best and I told her as much in parting. She was a cute too. If she happens to read this, I want to say thanks and you're a dear.”
“I gave 5 stars because the guy who works here was so nice. He explained to me that this is not an actual post office it's a "financial office". You can only ship packages and buy stamps here. Anything that has to do with actual mail delivery or mail carrier issues you have to go to the Twin Rivers office (on the side of the building where hold mail is picked up). BTW, if you're sending out an overnight package the cut off time is 4:55 p.m. the same time as Twin Rivers post office. Even though Twin Rivers is open until 6:00 p.m.(not 7pm as advertised) the overnight cut off time is 4:55.Also, I just read a lot of the reviews on this post office regarding mail not being delivered. I am in the same situation. Informed delivery says I have mail every day but I rarely receive it. Sometimes it gets returned to Sender with the reason 'address unknown '. If my address was unknown then why do I sometimes I get mail?UGH..... But this situation falls upon the Twin Rivers post office not with this place, because it is not a real post office, it's basically just a retail store.”
“Lauren proved to be exceptionally sweet, kind, patient, and knowledgeable—making the entire process remarkably easy to comprehend. A heartfelt thank you to Lauren!”
8:30AM - 6:30PM
1822 Henderson Rd, Columbus
Post Offices
“I recently had the pleasure of visiting the Henderson RD USPS location, and I must say, it was an exceptional experience from start to finish. From the moment I walked through the doors, I was greeted with a warm smile and a genuine eagerness to assist.
The staff at Henderson RD USPS were incredibly helpful and knowledgeable. They went above and beyond to ensure that all of my postal needs were met efficiently and effectively. Whether it was shipping a package or purchasing stamps, they handled each transaction with professionalism and care.
Not only was the staff top-notch, but the facility itself was clean, organized, and well-maintained. It was evident that the team takes great pride in their work and strives to create a positive environment for customers.
Overall, my experience at Henderson RD USPS was nothing short of fantastic. I left feeling grateful for the excellent service I received and confident that my postal needs were in good hands. I highly recommend this location to anyone in need of postal services. Keep up the fantastic work, Henderson RD USPS!”
“This is not a retail location. I went there to pick up my held mail. I had my doubts that one ring of the bell would be sufficient for service, but someone did come in a short time. He was very friendly and let me use one of their bins to transport all of my packages to my car, which I really appreciated.”
“I feel for the staff working here, I really do (except one I'll get to in a second). The West side is a difficult, mean & often smelly crowd to do business with. The staff there were all accomodating of our late appt arrival for passport except the older blk lady who was saying very rude, prying things trying to get the other staff to turn us away for being late. Luckily they have a bigger heart than her. We have a complex co-parenting situation and took off work to be there and accidentally picked the wrong hour. She's looking for a fight with any customer, was rude to everyone! I appreciate the men there and young blk woman who were professional considering the impatient, verbal crowd behind us.”
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“I deal with a lot of reselling items online & this is usually my go to post office since it’s right by my house. I have never really had a bad experience here, the staff is always kind and attentive towards me, I have also never had my items lost or anything, things arrive in a timely manner. Will continue coming here.”