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December 2023 by Jimmy Sizemore
Rick and his son worked hard over the Thanksgiving weekend to get our system back up and working properly. It was an emergency call and I was afraid it was going to be a couple of days before we were taken care of but it was less than 24 hours from the time of our call to a resolution. I highly recommend their business for your septic tank needs. Thanks.
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August 2023 by Susan Waldnig
I can't thank Ericson Environmental enough for the service they provided to me yesterday. They were on time and very professional. I would highly recommend them for any septic tank issues.
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May 2023 by Clint Roese
Pumped the wrong tank and wanted me to pay again to get the septic pumped. I had to get real professionals out to find the issues. When I asked the person on site for Ericson they kept telling me they had to call their dad to ask them questions. Do not use this service. There are much better options in the area.
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April 2023 by Michael Wolfe
Called Rick to have my septic tank pumped and he sent his team out to get it done within two hours. Definitely recommend to anyone needing their septic tank pumped.
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April 2023 by Jim S.
If you want something done right....do it yourself! Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.
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March 2023 by d d
Tried to get Ericson to come out to my house and investigate why I was having issues with the septic overflowing/backing up/generally not behaving. I am not an expert so I was seeking an inspection and suggestions for a fix. What I got was run-around and more frustration.When I initially called, I was asked to send a followup text and that he would get back to me on the following week to schedule something. Not a big deal on it's face, but then I didn't hear back.After two weeks I called him instead and he said that because of the description of my issue he'd have to come look himself, but he was booked until the following week. As an additional wrinkle, to get an inspection would *require* pumping the tank. Again I thought 'fair enough', but I stressed that I wanted an inspection and repair as my primary reason for calling.Appointment time came, and instead of who I talked with on the phone it was instead the son, who to his credit was friendly and did the pumping out just fine, but then couldn't do anything about my actual problem and said *Dad* would have to come back later. I then asked if that would be an additional pumping/charge and couldn't get an answer. I was told the dad would call me back, it never happened, and I didn't bother reaching out again at that point.Overall I'm not satisfied. I normally don't write reviews like this and I'm only writing this review because the google reviews were the main reason I reached out to this service in the first place. Now I'm out several hundred dollars for a service I didn't ask for without solving my actual problem. I can only speculate why my service/experience with this company is so poor compared to others I read about here, but my best guess is that if you don't hear back, don't bother.
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February 2023 by Jody “Joe D”
Rick was great to work with and got our septic system fixed up due to tree removal damage. He came out when he said he would and got it working again. THANKS!Service: Sewer repair
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September 2022 by Chad M
Rick was very knowledgeable, fast and efficient. He had everything he needed to complete the job in one day. I highly recommend!Services: Outdoor plumbing system repair
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August 2022 by Brandon Scott
Septic backed into the house around 430 pm. Rick was on site by 6 and quickly identified our issues. Was very informative about what caused the problem and went above and beyond in explaining what needed to be done. Very nice, patient, and would highly recommend.
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August 2022 by Michael Snow
Our home had a major aeration system failure. Rick's team was called and came the very next day. He worked with us and the township to identify the best solution. Three week later an issue arose, not due to anything that Ericson could have prevented, Rick came again the very next day. The issue was determined quickly. Rick worked for about two hours and resolved the matter. He charged nothing for the service as "they stand behind all parts of their work". We found Rick to be professional, shared what he was doing throughout the processes, and was a pleasure to work with.Service: Sewer repair
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August 2022 by Tyler Harris
Woke up one day to my septic alarm going off outside. Opened the lid and found the pump had stopped working. After calling a few different companies and struggling to find one that did the work I needed, Ericson was suggested. Rick came out the next day and figured out the problem. Not only did he figure it out, he walked me through how our system worked. It's my wife and I's first septic system so we weren't too familiar. Did fast work and fair priced considering the work completed. Will be going through this company in the future.08/24/21- Went through this company again for a pump out. He didn't just pump out the system and walk away. He stayed to make sure it was working fine. Luckily he did because our problem persisted. With Rick's experience, he was able to determine the problem and fix it. Can't say enough great things about this company.
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August 2021 by Chris Freeman
I called Rick about a full leach field, he promptly came and got it cleaned out and gave me advice on how to protect my leach field in the future. Always a pleasure to work with him!
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August 2020 by Kristen Janikian
We are so glad that we found Rick. He has helped us out tremendously over the past couple of month with our septic system. He is very knowledgeable, explains everything thoroughly, prompt and an all around nice guy. We highly recommend using him for your septic needs.
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August 2020 by Brent Cornwell
Rick was great to work with, We had to reschedule due to all the rain . He stayed in Touch with me and we finally found a day that worked for us all. If you want it done right call Rick . Fair , honest and a hard worker
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August 2020 by Mary Couture
I cannot give this company, and Rick Bauman, enough praise!! I have been plagued with complete septic system issues, inside and outside, for years. I've had several people out to look at it, most of who left without offering a solution, and one who offered a partial/bandaid solution for which I paid a lot of money. I had an epic fail in February, and Eric came out and was reassuring right from the moment he looked at everything. He clearly knew what he was doing, had sincere and ready and full solutions to offer right away, and within a week my decades of septic nightmares were gone. He was very professional, the price was right, and the entire experience was stress-free. This is a huge improvement in quality of life!! Thank you, Ericson Environmental and Rick Bauman!!
