8:30AM - 4:30PM
82 E Granville St, Sunbury“Well worth the wait! As usual, Columbus is always backed up with scheduling repairs. We waited 4 months to get my wrangler repaired, needed repainted, things replaced, etc. He went above and beyond and was very great at updating me during the whole process when things needed to be readjusted with time and products. I highly recommend him! While I hope to not have anymore issues in the future with my jeep, If I do, I will definitely be coming back. Thank you for a wonderful experience and timely fix on my jeep! Highly recommend!!”
“No retail but they do commercial. and what they do is very good the prices are all some of the lowest in the city they have everything in stock or they can have it next day and they have a great return policy”
“I can’t say enough good things about Italian Body Shop in Westerville. They really turned a stressful situation into a smooth experience. Everyone there was so friendly and helpful—they kept me in the loop every step of the way, from dealing with my insurance to setting up a rental car. My car was ready exactly when they said it would be, and it looked fantastic!
The estimate took a little time because they’re in high demand, but now I totally get why. Their service is worth the wait. Huge thanks to the team for going above and beyond!”
“Outstanding job by Jeremy and the team!!I highly recommend Nissan North.I got my first EV a Nissan Ariya 2024 and I must say I am absolutely in love with it.Thanks Nissan North for all your help.”
“I had a few dents in my car that, while not big, definitely bothered me. Nick, the manager, said that they would have no problem taking them out without needing to paint. I really doubted him. Four hours later, he called. The dents were gone. My car is black and they were previously noticeable. I am very pleased with the results and the cost.”
“CG's Auto Paint did an excellent job with my hood and bumper. Do to rusting, they were able to find a better replacement hood to use in a short time frame. They also notified me of a serious safety issue. The front bumper metal frame had completely rusted out. CG replace the part with no extra charge. I plan on scheduling the same service on my other car later this year.”
9:30AM - 6PM
3476 E Dublin Granville Rd, Westerville“I cannot possibly emphasize enough how wonderful my experience was. Someone without insurance hit me and damaged my bumper and headlight significantly. The insurance company improperly assessed the damage, came out to the body shop a second time, pushed back on everything including a 22 dollar hood emblem!Auchbach owners and staff worked patiently and tirelessly, communicating over and over again to a totally combative and incommunicative insurance agent (who after a MONTH of back and forth, did finally agree to all the fixes because the body shop was RIGHT).The shop communicated with me regularly, were totally transparent, and did a GREAT job on the car. But wait for it...when I picked it up, they had washed the whole car and cleaned, dusted, and shined up the interior as well. WHAT? Service like this simply doesn't exist anymore. SUCH a great group to work with. Totally recommend!!”
8AM - 5:30PM
3310 Paris Ct, Westerville“Conner and Rob were very accommodating and knowledgeable; both have impeccable customer service. The whole shop had a positive, friendly welcoming vibe. I had a very pleasant experience. Thanks Conner!!!”
“Sue and the repair team were excellent communicators and did a very good job with my car repair. They handled all the work with insurance and rental car company, making the process very efficient. I highly recommend and will bring my other car in for scratch/dent repair.”
“Updated Review with " during service original review"
EXCEPTIONAL..... nothing else to say, other than 10 ?
Uncertain at this juncture in time....... smooth sailing thus far of the Shop dealing with Insurance Company and PERSONAL CALL Updates of Repairs....... I'll give 10 Stars Easy upon repairs Completions with current expectations !!!!
(Some clown ran into my parked vehicle that a person Cannot miss........ Not even an, " i am broke, but hit Your vehicle,", note.... the Shop has been Great to deal with Insurance....... I've Not had to do anything after dropping vehicle.).”
8AM - 5PM
5985 Westerville Rd, Westerville“I highly recommend this place! Andy is an awesome guy! His communication is impeccable. I bought my car in to get my heat fixed and Kevin’s Repair went above and beyond to fix my vehicle and a few other things that needed to be done. The prices are reasonable and fair. I bought my vehicle in the morning and it was done by afternoon! Very reliable service, and outstanding work! I finally found a great place to bring all my cars!! Thanks Andy! I appreciate you and your crew!”
8:30AM - 5:30PM
6280 Huntley Rd, Columbus“Could not have been a better experience! It started out as a total nightmare primarily because of insurance-related problems! Turned out to be a good experience! Melinda is a real gem! Really cared about me and my situation! Kept me advised as to progress and helped with every aspect of job! Kudos!”
“I really don't understand the grievances mentioned in the negative reviews of this place. My experience was 5 stars from start to finish.
I hit a deer, and scheduled an estimate for 7/11. They conveyed the estimate to my insurance, and we scheduled the work to begin on 7/17. It was nice to receive the text updates and have the ability to see the progress in the portal they send to you. After starting repairs, they found additional damage (typical) and sent that in for approval to the insurance. They estimated that my vehicle would be complete on 7/26, but to my surprise, they notified me on 7/24 that they were able to finish early!
They were even able to take my rental car since it was with a company they know, and take care of returning it. Everyone I met was polite and helpful. They did a great job on the repair, washed the car, AND cleaned the inside which I wasn't expecting at all.
Every body shop has a lead time on repairs, and parts being delivered. The process will never be as fast as some people would like it to be, but I can say that I am very happy with this Gerber location.”
8AM - 5PM
10130 Columbus Pike, Lewis Center“Exceptional customer service and communication from start to finish. Flawless body work after a major collision. Hope I never need them but if I have to have body work done I want these guys”
“The service I received was exceptional. The service team member, Hugh, arrived at my residence promptly at 8:00 AM. Regrettably, I missed his initial call due to a technical issue with my alarm system. Upon returning his call 20 minutes later, Hugh informed me that he would return after completing another repair. Despite the inclement weather, he kindly returned to my location.
Although the weather conditions prevented him from performing the replacement at my residence, Hugh suggested that I accompany him to the shop, where he promptly completed the replacement. Additionally, he efficiently repaired my rearview mirror and reattached it. Furthermore, he rectified an issue with my rain sensor that had persisted since my previous replacement.
Hugh's exceptional service extended beyond the initial repair. He meticulously cleaned the work area, and I noticed a remarkable reduction in cabin noise with the newly installed glass compared to the original equipment manufacturer's windscreen.
I express my sincere gratitude to Hugh for his outstanding service and attention to detail. His professionalism and expertise were evident throughout the entire process.”
“Dave was great. Despite the supply chain challenges, the shop did its best to get us rolling again. Appreciate the communication and diligence. Excellent experienceService: Body & Trim”