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January 2024 by Lee beaudry
This dude completely ripped me off I gave him $250 to rhodium plate a cross when he gave me the product you could still see the yellow gold and he refused to make it right… Smaller jewelry stores only have their customer service to keep business This guy right here is lacking everything it takes to run a successful business… Save your money and go somewhere else
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January 2024 by Heather Buchanan
WARNING! Terrible customer service. The jeweler ruined a ring that I bought as a Christmas gift for my daughter that I simply wanted resized. He blamed me and said he assumed I knew the ring would discolor and get scratched when he resized it. He refused to see the illogic that I never would have chosen to proceed had I known the ring would be ruined. My requests for a refund were dismissed because he said he did nothing wrong; he did what I asked him to do - resize the ring - that it came out discolored and scratched was beside the point. He also claimed not to be able to tell the difference between solid gold and gold plated. A jeweler without this basic knowledge is not someone you want to work with. The motto here is the customer is always wrong. Take your business elsewhere.
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January 2024 by Heather B.
WARNING! Terrible customer service. The jeweler ruined a ring that I bought as a Christmas gift for my daughter that I simply wanted resized. He blamed me and said he assumed I knew the ring would discolor and get scratched when he resized it. He refused to see the illogic that I never would have chosen to proceed had I known the ring would be ruined. My requests for a refund were dismissed because he said he did nothing wrong; he did what I asked him to do - resize the ring - that it came out discolored and scratched was beside the point. He also claimed not to be able to tell the difference between solid gold and gold plated. A jeweler without this basic knowledge is not someone you want to work with. The motto here is the customer is always wrong. Take your business elsewhere.
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December 2023 by Emily Hart
Great service and easy watch repair for my Hamilton! In and out in a few minutes. Thankful to find this small business(Be aware google maps has the location a bit off. It is to the left of the movie theater)
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December 2022 by Todd J.
Love this place. Redesigned a ring and had three diamonds added to it and it came out beautiful. Bought a spectacular blue topaz ring with a unique artistic setting for my wife, multiple repairs. Always friendly. I see a few comments about the owner not being friendly...I have been here over a dozen times and I have always had great service. It's always my first stop when looking for jewelry.
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August 2022 by Megan Powell
They helped me pick out a rose gold / silver chain. It was better than what I originally wanted. Had to order it in, but only took four days. I want them to do my custom wedding band! I’m a fan.
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April 2022 by Yvette G.
Kind of rude. Not helpful. Wouldn't recommend to anyone. Hardly any chord for jewelry repair.
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March 2022 by Todd Johnson
Great Service and Quality.Had a wedding ring modified and several other pieces of jewelry purchased and or repaired and the service is excellent. Great find!
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August 2021 by Ken Horton
I arrived at 9:55am this morning (8/7/2021) to get a new battery for my watch. The sign in the window states they open at 10am today. I waited until 10:25am and still not open. Accordingly, I left. They will never get my business.
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July 2021 by Erik J.
I'm only giving this place two stars because the price of the battery was decent. Other than that, maybe this place should just stick to selling jewelry. The person who helped me wasn't friendly at all, wanted as much as the battery cost just to replace a link. My old shop would do it for free. And he must have had trouble getting the backing off because now my watch is chewed up on the back. Wont be returning. I wish The Watch Shop in Gahanna was still open.
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June 2021 by TheJanapple
This man is amazing!! I had a beautiful 3 diamond pendant That I never wore. I ask if he could make me a ring out of it. He did and I cannot take my eyes offOf it. It is simply beautiful. Thank you, Thank you Thank you. You’re the best.
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June 2021 by Lasonia Beasley
My son Graduation is tomorrow took his chain that was given to him by his grandpa to QTJewerly to get fixed when asked where is the chain they cant find it Now we have a problem when u pick up the merchandise the owner tears of the ticket with the number and get the merchandise !!!! Well un this case i have the ticket never picked it up !!! With the attachment to it on the ticket it states NO Goods Delivered With out this Check meaning with out the ticket is so meaningful to my son he graduate tomorrow and he doesn’t have the chain to wear the owner tells me we cant find it or you came to pick it up !!!!! No i did not so after his graduation i will take the ticket attached with the information and he better find my son chain or he will be taken to small claims court!!!! Beware!!! Make sure you don't leave anything with them!!!
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April 2021 by Colin R.
Absolutely terrible job with jewelry repair. I had a broken chain and he fixed the clasp, but then it broke. So, I had to pay him again to have him fix the same clasp for a second time, just to have it break again. Will not be coming back.
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March 2021 by wendy rinehart (OIADA)
I stopped into have a watch repaired and noticed they had a bracelet that matched a necklace I used to have. My necklace was stolen and never found. Sergio told me he could make one to look exactly like it.....and he did!!! It's incredible how beautiful his work is. I would recommend Q2 for anything jewelry related you need.
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June 2020 by L Dvorak
In a time where internet shopping is the norm, it’s so nice to have a face-to-face experience for something as special as jewelry. From the custom jewelry I’ve received as a gift from my husband, to the small repairs I’ve needed on my other jewelry, it’s nice to have a local business you can trust!
