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September 2024 by J
Called this morning and spoke with a Pharmacy technician who was absolutely no help. He was a male tech but I can’t remember his name. I asked if a medication was available and he said no, so I proceeded to ask if he could look up if the medication was located in any other Kroger pharmacy he then informed me he couldn’t do that. I go to Kroger for all of my pharmacy needs and in fact have asked in the past technicians from this location look up the same information that I was asking for and they do it with no problem . I know that the information can be looked up because a lovely technician from another store was able to do so. I kindly asked him to look it up so I did not have to call every single Kroger in Columbus or surrounding the Columbus area and he paused for a quick second like as if he was going to look it up and said nope I can’t find any store located in The neighboring area that has your medication , at that point I knew that he was lying, and I hung up and called another Kroger Pharmacy and a technician was happy to help and she was super helpful and inform me of all of the locations that have my medication and there was one that was literally right up the block from the Stoneridge location that had my medication and if he had taken the time to actually look, he would’ve known that, but he came to work not willing to do his job. Someone needs to talk to this guy.
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February 2024 by Michael McCathrin
I like this store it's generally clean and well stocked, (it's better them some other kroger sores on this side of town).They have items that other stores don't carry.
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December 2023 by Ryan Henderson
Labeled my prescription bottle wrong when I first started taking it now I have a rash from the side effects
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October 2023 by darlene smith
I have had my prescription fill by this Krogers since 2017. I have not had any issues. there are days they are short staff but they work hard to fill the scripts. People need to be more patience. Treat people they way you want to treat at work.
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October 2023 by Ann Nom Us
They have under 3 star overall review for a reason
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September 2023 by 777wakey
Staff has been extremely helpful every single time I've been here. Whether my wife's or my own prescription. I read others have had issues, but for me, not one single issue that was their fault. Not one.
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June 2023 by Corbin Neike
Always responsive and prompt whenever I have a question. Otherwise, refilling Rxs on the app is pretty simple.
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December 2022 by MaryElizabeth I.
Picked up a small birthday cake from the bakery and had the woman at the bakery counter write on it for me.Her name was Tara and she did the most beautiful job w the writing. You never know what to expect when u hand ur cake over that counter. Thank you, TARA, for a beautiful cake
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November 2022 by Richard Hendrix
I went to pick up my drug at the store. I was told I already picked it up. I said I had not, but I was told dismissively that I had. I went home and checked my credit cards. No charge to Kroger. I called and again I was told I had picked it up. I said I was more worried that someone may be using the wrong drug. Again, I felt they didn’t care. Then I called my doctor and my insurance with no help. I called Kroger back and asked if they could tell me the last couple of numbers of the credit card that was used. After a hold I was told that the situation was straightened out and my drug was ready to be picked up. I thought maybe they would at least appologize. No.
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October 2022 by Anger Energy
Supposed to be open at 8 m-f. No signs of like at 8:10
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October 2022 by Aaron Perkins
Update your hours on google if you’re gonna change them. Some people can’t make it to the pharmacy until later than 6 and need their medication.
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October 2022 by Kevin Sharkey
Prescriptions are never ready until late in the day and staff is rude.
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September 2022 by Debbie Kellogg
Prescriptions take a long time to be filled and then when they say they are ready, they are ready only half the time.
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March 2022 by Tyann A.
this is a nice, smaller Krogers! They have a good amount of items that are reasonably priced! They store is clean and the staff is nice.
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March 2022 by Lori Lewis
Would give it a big fat 0 if possible. Nothing ever ready until after 4 PM. Go to pick up after 4, still not ready numerous times. Transferred script to Kroger in New Albany. Ready in 30 minutes. Very limited hours, stand in line forever to pick up medication.
