Car Rental in Gahanna, OH

“Renting a car from this Gahanna location was seamless and great! The staff was very professional, proficient and knowledgeable. We will definitely rent from this location again. Especially since it's in Gahanna and now that we know that there are less fees to rent here than at the airport! They are officially our go to!”

“I needed a rental car while I had my suv repaired. Enterprise Rental in Gahanns was able to work with my insurance and find me a somewhat equivalent rental to my suv. They picked me up at Caliber Collision Repair shop after dropping my car off. They were able to do all paperwork with me very quickly and give me a copy and I was on my way. When my suv was ready to be picked up, I simply just had to leave it at repair shop. Enterprise picked it up and then sent to my insurance with a digital copy to me. Such a smooth process!!”

“Everybody inside was incredibly friendly. In & out under 10 minutes each time. Car was a just little dirty on the outside but nothing crazy, especially for a black SUV. Pretty clean on the inside. Overall great experience. Would rent from here again.”

“Some background... I originally booked my rental through the Hertz rental center in Johnstown, OH. The manager at that location had an altercation with one the customers ahead of us that resulted in him giving our rental away and leaving us without a car for our vacation. He told me I could go to the airport in Columbus, OH to see if they have any available for me to pick up. The other employee there suggested that they give us a car that was not running (we overheard this information). I left this location without a car, because the solutions they were providing were not feasible for the timeline of my travel.

My partner and I then went online and saw there was another Hertz rental location in Gahanna, OH which was 15 minutes away and they closed in 30 minutes. On a whim I called them and explained my situation and asked if they had anything that matched what I originally booked. They told me they did and that they would stay over and wait for my arrival to make my situation right. When I arrived at the Gahanna, OH location, they had the car all ready for me and they were very apologetic and embarrassed about what had happened to me at the previous location. After nearly 3 hours in various Hertz locations, I finally had the rental I booked. The pick-up and drop-off process at the Gahanna, OH location was a breeze and to them I am extremely grateful. The car they provided was clean, and ran perfectly throughout my entire trip. They were clear and concise about the charges I would have since I was renting a car under the age of 25. Upon returning my vehicle, there was an additional unexpected charge on my account. They explained what the charge was for, but since it wasn't disclosed to me previously, they were kind enough the reverse it.

Overall, I had a good experience with the location in Gahanna, OH and I am very grateful for all their help. The pick-up and drop-off process there is extremely easy, and their customer service was incredible!”