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August 2022 by Davante Carter
Awesome fast service definitely recommended!!!
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May 2021 by Rick Snyder
Always treated with respect and they tell you exactly what they are going to do great place to take your vehicle
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March 2020 by Judy Blair
A want to give a shoot out to John and the awesome body shop team! From my first phone call to make an appointment to completion, this team was the best. Katie reviewed the damages and let John know what the damage was. John called and scheduled my appointment and asked if I had other transportation noticing I didn’t have rental coverage. That was my first clue that he is thorough in doing right by the customer. I’ve dealt with other body shops that didn’t care how I was goin
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February 2020 by Donna Choulat
I was very pleased with the service, from the moment of dropping off my vehicle to after the service. The techs are very welcoming.
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January 2020 by John M.
So I emailed this dealership from Cargurs and was assigned a sales associate, which was very nice to me over emails and over the phone. So like the next day I get a text from her and I'm like okay, I go up and see the vehicle (45 minute drive) and the vehicle is sitting out front with the doors locked. Kinda thought this was a sales tactic, you know to see the sales associate before peeking inside but also could of been to keep other people out, I dunno? So she makes a copy of my drivers licenses and explains its company policy that she must come along. No biggie, The more the merrier. I go on to explain I work on cars, mainly to let her know I'm well aware of what's up with this vehicle and please don't lie to me, cause it won't work but in a much more nonchalant type of way. So test drive she had planned was kinda short and asked if we could go for a little bit loner, she kindly said sure but we like to keep a certain route and was kinda pressured to hurry up and get back.Well when we got back to the dealership it was kinda dark and asked if I could see the vehicle in a certain light, maybe inside any area that was well lit. She told me I could not. But then when I went to check the air filter, she told me that I couldn't check that. She said that I couldn't "take the vehicle apart" which now I'm starting to wonder what's really goin on here? I'm looking at the air filter here not rebuilding the transmission. lol But the manger says this and the manger says that. Which in all honesty, I find very hard to believe unless there's something to be hidden?So on the test drive the vehicle shuddered and it was due to the fact after almost 85,xxx miles the rear differential was never serviced and neither was the transmission. But she had an excuse for that too. I went on to look under the vehicle and found to be a lot of rust for the miles. We went in and I made an offer and for her to even have the manager consider it, I had to sign a piece of paper committing to purchase. Okay so let's recap... I've had 4-5 minute walk around with the car, 10-15 min test drive and boom, we are back talking numbers, she's showing me a $750 work sheet which consists of an oil change, car detail, a couple of wipers and in cabin air filter. (Which would of cost anyone about $80) I'm feeling rushed and now we are doing child like sales tactics? Writing your name and committing to buy a car that I can't even really look at! Absolutely ridiculous!!! We were $600 away from the deal which was $2000+ over what KBB value and keep that in mind if you ever try and trade here. It's also the lowest for trade value but then want to try and sell you for full retail?I don't know how these dealerships train their employees but having someone hover over your back is not a way to do it. Just felt like it was super sketchy the moment I walked into that showroom. At least no managers tried to bombard me as I walked out.
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December 2019 by Doc Bratt
They have awesome service, quick and courteous!!
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June 2019 by Meredith Woods
Was low on antifreeze and it was about to snow and they gave me some free of charge. Thanks Guys!
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June 2019 by Karen Pugh
Fred.chevy always takes care of me and gets problems solved!!!
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September 2018 by Gerald Satterfield
Nice folks at prep
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November 2017 by John Klaus
Excellent buying experience. Jim Jarvis made my purchase hassle free.
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November 2017 by Arlene Grant-Gertel
Jason did a great job helping us with our new car purchase. Very glad we came here.
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September 2017 by JB Brown
They were able to take the black streak off the side of the van
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July 2017 by Brian Payne
Worked to get me re-scheduled as I had a scheduling conflict. Fast service and friendly staff. Oil change and tire rotation done in less than an hour. Would highly recommend.
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April 2017 by Lisa Rigsby
The collision center at Fredericktown Chevrolet executed flawless work on my 2016 Rav4. I had front bumper and panel replacement, and the paint job blends so well you would never know there was damage. The work was turned around in 6 business days and I was updated throughout. I would recommend them to anyone for any type of body work!
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September 2016 by BART SLIGER
The dealership needed a little more time than expected to repair my vehicle. I was pleasantly surprised when they called and offered to provide me with a loaner car for the weekend. I had no need for the loaner, but the offer will be remembered.... In the past, a certain ford dealership in Marion Ohio (new car sales manager) told me when I bought my 05 Mustang GT that they would give me a loaner anytime I needed a repair. In just one month that promise became a lie... So, well done Fredericktown! As stated, the courtesy, respect and professionalism I received will be long remembered anytime I need a Chevy dealer...
