-
August 2024 by Joelene Phelps
The ONLY UPS STORE I USE! I’m a small business owner and use UPS Middletown Ohio.store for all my shipping needs
-
August 2024 by JP Profitt
Always good service for all my Amazon returns. Store is usually busy but line moves quick. The main man that works there is one of the friendliest people in Middletown - solid UPS store, would recommend
-
July 2024 by Terissa A
Rachel and Felix are hardworking and always offer great customer service with patience. Witnessed a “Karen” who berated and threatened to sue this business because she didn’t come in prepared, bonus was she parked in a handicap space and had no placard on her vehicle. Still…the UPS Store agents handled it all professionally. Kudo’s!!
-
June 2024 by Bunny B
I would give no stars if I could. Amazon said they would print off and ship back my return for free- NO PRINTER required!! So I go in and tell them I need to ship a return. They man was ver short with me and said it cost me $4.88- like what??Didn’t mention to me about the little DIY center behind me. They charged $.20 for the paper, $2 for printing it off and $2 to TAPE the box??? !! For an Amazon return that was supposed to be FREE! I would have taped the box myself, only reason I left it untaped was so they could check the contents.
-
May 2024 by John Boles
They where very helpful and explained everything well.
-
May 2024 by Ryan Bibler
Just stopped by this location to overnight a document to Cleveland. The store was clean and orderly. Service was prompt and friendly. I was in and out in just a few minutes. I have used this location a few times in the past and it’s always been a smooth transaction.
-
April 2024 by Becca Piepmeyer
Because it was fast and easy
-
March 2024 by Chad Smith
Fast and efficient.
-
March 2024 by Jackie Butler
I go here several times a month for years. They are so kind. Great customer service. I feel like I'm apart of the crew. I'm a talker, and they never mind engaging in a conversation with me.
-
February 2024 by Matthew Nugent
I had one of the best UPS Store experiences ever here.
-
January 2024 by Lauren Lovette
Didn't feel welcomed, helped or heard I hate this location
-
December 2023 by Don Bryant
Staff attention, courteous service and convenience.
-
December 2023 by Kaitlyn Nicley
Avoid using UPS at all costs if you want your package brought to your door as opposed to left at a community mailbox where it gets stolen.
-
December 2023 by Michelle Stultz
Always very nice and helpful staff. Billy was extremely nice and helpful for my return. Thank you for the great service.
-
December 2023 by T Mann
If a package is addressed to this location maybe hold it for 24 hr i was told i could ship things here. Didnt know i had to make them aware when it was coming. Amazing communication there. As a result my package is in Miamisburg and i CANT go get it due to the shippers “rules”. I have to re order. Nice. Also pay for the return shipping on the other one. Even nicer. My package is 15 minutes away, paid for. And im not allowed to get it. Thanks 2023 delivery services!!!
