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July 2024 by Noah Hickman
You can never get ahold of anyone here. You call they answer and say hold please and never pick the phone back up.
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April 2024 by Trish Daniel Forever
What a joke they act like your not standing right at the counter, almost as if your not human bc a doctor sent my meds ? Pharmacy needs new staff, whole town is talking about this place all the time...
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March 2024 by K P
Pharmacy is the worst. Hire more people and rotate lunch. Time management sucks. No need for whole pharmacy to take lunch at Same time. People have to wait for meds. Which they may need asap. Fix it
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March 2024 by Hendrix Jason
Don't try to use coupons tried twice charge my card told me nothing they could do worst CVS there is
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March 2024 by William Tinch
I’ve been very patient. But, they need constructive feedback, which is why I’m posting this review.
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February 2024 by AquaStar
?BEWARE!!!?This place is TERRIBLE. They try to play God or Doctor with your medication and money. With your time too. I am speaking from MULTIPLE experiences we have had here. Not just one incident. We don't have a car so when we get a ride to pick up our stuff, we make sure everything is correct. We dont want to waste our time.The last year or two.. this particular location has become a hell hole if you're trying to fill a prescription. They fight you over insurance, fill dates, everything. Over and over again. One pharmacist will say come pick it up today. The next will say come next week. Recently, they have also taken it upon themselves to split up my mother's prescriptions. After this last pick up... we are OUT. Definitely switching pharmacies. Walgreens or Drug Mart, here we come. Nice job, cvs. Well done on hiring psychopaths. ??Edit: My father just called to fill his gabapentin. They LIED + said he picked up a 90 day supply on the 14th.. NO HE DID NOT. He never gets 90 day supply on those. And they weren't due to be filled until 18-19th anyways. He spoke with the pharmacist and she discovered that someone else in the pharmacy has been getting into my parent's account and putting in FALSE INFORMATION! Wow. Someone there is screwing with my parents. Literally. And its been going on for MONTHS. We are getting out. We have been coming here for 10+ years. This really shows there are SADIST in this world, and some have a degree hanging on their wall.
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February 2024 by Kaitlyn Feichtner
I really wish i could give 0 stars. This is by far the worst pharmacy you could ever go to. They truly do not care about giving good customer service & it shows. I am a patient rep and would neverrrrrrr talk to or treat my patients the way this pharmacy does it’s customers. The wait times are outrageous no matter what time of day. The attitudes are ridiculous. They do not answer the phone.I waited at the drive through window for 20 minutes before someone opened the window… i hit the call button twice. A line formed behind me because they made me wait 2 minutes before opening the window and i was told i would have to update my ins card inside because there was too long of a line at the drive through…. After i had already waited 20 minutes. So i have to go inside and get back in line because you let a line build up because you don’t answer the phone or drive through. They need serious revisions at this pharmacy. No one is kind. The pharmacist was wearing a sweatshirt and was unfriendly… you wouldn’t have even known they were the pharmacist. Just not worth your time. I’ve definitely visit my last time & wont be returning to this garbage can of a pharmacy.
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January 2024 by Kirsten Johnson
Zero stars for the pharmacy!My husband and I dropped off a prescription for our dog on 1/15/24. Our dog has bad seizures and is in dire need for the meds. It was pretty late when we dropped it off and we told the staff member (blond, mid 40) that we would be picking up in the morning. It is now 1/16/24 8pm and we still don't have her medication. The staff member did not tell us that they are where of stock. Instead she lied blatantly telling me that the pharmacist tried to call us but "who knows what phone number" we gave her. Excuse me: You wrote it down and had the correct phone number. She also lied by telling us that if we would go to another CVS that they can fill it. She did not mentioned that it is a controlled substance and therefore the prescription cannot be transferred. When I approached her she lied saying that she told "my partner" indeed that it is not transferable trying to blame the other pharmacy.She kept calling my husband "my partner" even though I corrected her. It sounded very racist since he is African American and I am Caucasian.To top it off - she suggested to me to go to an emergency vet to get a new prescription since the one we dropped off would not be valid any longer. When I asked her if she would pick up the bill - she just shrugged her shoulders. I should call the vet then in the morning.This pharmacy is playing with the wellbeing of their customers and will be reported by us.
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January 2024 by Terry Hinton
Alondra was the sweetest, most helpful & patient cashier. She done everything she could of possibly done to assist me. It was difficult because some things were covered with my insurance card & some was not. She kept a smile the whole entire time. Thank you Alondra
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December 2023 by Logan Hensley
I see quite a few bad reviews but would like to say that I am typically in and out through the pharmacy whether I go in or go through the drive thru. Calls get answered and questions get answered as well. Maybe it is the times I call and go but I always have a good time!
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November 2023 by Chris Heckard
Terrible service. Terrible managers.
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September 2023 by Gary L. Holbrook II
I wish that I could give zero stars, because this store's pharmacy is absolute garbage. They refuse to answer the phone when they are busy. At times, they will pick up on the waiting calls and deliberately hang up on you. I waited for over an hour-and-a-half this evening with my phone sitting on my desk while I held, for nothing more than to have them cancel an order. Because I am at home, still working, my wife had to drive to the store to have them cancel it on my behalf. An absolute joke.Another thing about this store, which is the reason I had to call tonight, they have a penchant for billing your insurance before they even begin to fill your order. My medication was out-of-stock; however, that did not stop them from billing my insurance in advance, which left me in the predicament of not being able to transfer my Rx to Walgreens because the insurance company said the Rx had already been filled a day prior. They are essentially holding your Rx hostage so you cannot transfer it and have it filled anywhere else. A strong arm technique to keep your business at their pharmacy, because no one would willingly subject themselves to this level of suck at their own accord.I will never use this pharmacy again. It is apparent that they do not care about offering any level of customer service that inconveniences them in the slightest, nor does the customer hold any level of significance to them either. I will have to pay more to go to Walgreens, as CVS is my "preferred" pharmacy, but it is totally worth it in the long run to avoid this dumpster fire of a pharmacy. If you do not have a choice and must go to CVS, I suggest trying another store.
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September 2023 by corry sorrell
Honestly the only reason I'm giving it one star is because there are 1-2 employees that are kind. However, I called today to check on medication for my child. Before I could finish my sentence I was cut off abruptly. There is a manufacturing shortage, what's the next bday? I gave it and asked about a different family member. But I tried to ask if there is any indication when we would get the medication they are out of. Rudely he replied no and said is that it? A week ago when I called about the same medication I was told they haven't seen that dose ever! I politely informed her that my child has taken that dose for 3 years...at this pharmacy. Every single time I fill my medication there is an issue. I've even been told to call ahead and let them know what I'm being prescribed prior to getting it so they can have it... what? I get some things are out of your control however kindness and manners are always available. Also...THE APP DOESN'T WORK! if you....cvs, want people to not call and to use the app then fix it. I've had two profiles according to your employees for over 2 years and they still haven't fixed it. DO BETTER CVS
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August 2023 by Doc Rich2566
Always helpful
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August 2023 by Jamis Jamison
Terrible.
Rude pharmacy techs.
Nothing in-stock.
Cvs closed the wrong store.
